Rowlands Pharmacy Chapel Street

Always find the staff will try their best to help. On a couple of occasions one of the girls ran over to the surgery to chase a script up for an elderly relative with a heart condition...

I'm a Diabetic type 2, last month I put my prescription in, it took 9 days to get my medication, I had left myself a week's supply, because I knew my prescription would take longer, to be prescribed to me, my surgery is across the road, still it took so long, and the month before it took nearly as long again, 7days to receive my medication, the month before that the same, its then sent to my surgery at most 3days to prescribe my medication by a Doctor, then it sent across to the pharmacy to prescribe my medication, what happened, before covid, I got my medication within 3 days?? I'm very disappointed with the service as are many others, I'm not saying I'm more important, but your pharmacy doesnt have any greater amount of customers putting there prescriptions in, and I know you will not reply to criticism, only the reviews that shed good light on your pharmacy, and if you do reply it will be out of guilt, because you replied to the good reviews

Helpful and friendly staff . They always sort out any queries.

Didnt give me the right information. Always polite. But dont check dates. So after pushing a wheel chair over a mile with severe back problems. Telling is itll be the next day and the next day. Or it's ready and we get there to be told they cant give it me yet. They need to become more organised with dates and putting the right amount of meds in the box.

We would just like to thank the 2 young ladies ( Wilma and ??) from Rowlands Chemist for attending our nephew Paul's funeral today, what a lovely gesture, so thoughtful, it goes to show what brilliant staff work here. Thank you both so much. From Paul's Aunties Sylvia and Eleanor xx

10/7/23I have been ringing since 9 am this morning as my mother in law has ran out of BP meds. Dr said they received prescription Friday 7th. We live in England and need this quickly. Not the first time this had happened with trying to get through.

Sometimes you have to call back lf they dont have it in i understand they can't stock loads of what you might need

Excellent pharmacy. Staff always willing to go the extra mile if they are able. Friendly and knowledgeable staff and quick with prescriptions. Does get busy sometimes but you should never rush the pharmacist. It's important they give out the right medication to the right people. 5 out 5 every time.

Had my flu vaccine today by a lovely gentleman he was very gentle hardly knew I had the vaccine so thank you