Victoria Road Pharmacy

Changeover from Lloyd's to Jhoots ar Curie Ave Swindon is a complete nightmare for customers. The planning for the refit leaves too much undone. 2 weeks without the shop and very difficult to collect prescriptions is unacceptable in this day and age. Please sort this out urgently. Your customers will vote with their feet. It is a great detriment to Old Town Surgery too

Service is fantastic, unfortunately the website says open 24 hours on a Saturday,after calling the pharmacy they told me that they are in actual fact, closed! This would have been 5 stars had Saturday opening been correct.

Undergoing change to Victoria Road Pharmacy.Much better now under new management!

Extremely disappointed with the services. They took complete payment saying to collect medicines on evening. When I was there on evening medicine was not there then they said they will call when it's available. I didn't receive any call till I called them back. Next day when I was there to collect medicines at sharp 12:58 PM they said it's lunch time and it's now closed. There are no options to give 0 star else I could have given that.

No problems at all

The staff at the Victoria Road branch are so helpful and go above and beyond to provide me with a consistently good service. Between me and the person I care for I visit there most weeks and make use of the pharmacist's advice as well as their dispensing. I rarely find items are out of stock, and since they started closing for lunch 1pm-2pm there is no more guessing when the pharmacist may have 'popped out'. The staff are warm and friendly and keen to offer good service.I do miss the wider range of items Lloyds offered but I'm used to that now.

The shop looks more brighter and brand new than before as before was a bit dark from the outside when i looked in and i always thought they are closed and now there are new things to shop for while waiting for scriptures and not like before it was quite empty and so sad. The management is also very friendly and helpful with every products for the patients. They also explain clearly about the products and how if they ran out of it they would say if its urgent you can go to another pharmacy to get it or you can wait for them to reorder for you and normally i would wait to go back and get it the next day.

I went to collect my prescription on Saturday and found they were closed. Went back today, (Monday) at 4.30pm and was told as the pharmacist wasn't there I couldnt collect the item. However I could stand outside and they would deliver it to me outside the front door! Apparently they can only dispense prescriptions between the hours of 11 to 1pm and 2pm to 4pm. As I work full time I will not be able to use their services in the future.