Hole & Pugsley Solicitors

A family run solicitors.They offer friendly but professional, organised and swift service. I've used them twice before now for conveyancing and am currently working with them for conveyancing for two more properties. Their experience is invaluable, and I wouldn't use anyone else. They even (very kindly), explain the sum what tricky language used in conveyancing, into terms understandable to the layperson.I've dealt with Rachel, Richard and Morwenna and can highly recommend them all !

I am very pleased with the various experiences I have had with Hole and Pugsley. I have used them on two occasions when buying and selling my house and they have proved to be very professional easy to deal with.I would highly recommend them!

Absolutely Useless! Repeatedly tried to give Hole and Pugsley business amounting to several thousands of pounds and they could not be bothered to even call me back. Avoid!

Emailed them asking for a quote for work - no response after 4 days. Don't think I'll be going with these people.Also emailed them informing them of an issue on their website - again no response.

Morwenna has given good service, fine result!I am using Hole & Pugsley again as the service is efficient & thorough .Unlike the bigger companies in town you are not just a number !Courteous & charming. Super established family firm.

All partners within this solicitors try their ultimate best to help clients in the buying/selling of land/homes, writing of Wills, sorting Power of Attorney. Family ran and has been for many years.

I chose Hole & Pugsley because my parents had bought a house where the seller had used H&P and they were excellent. Unfortunately my experience couldn't have been further from that. I was a first time buyer, Morwenna offered no guidance, it was left down to me to figure it out. Thankfully my parents have a good amount of experience in buying houses so they could be there to help. However when you're parting with this amount of money I would have expected better service. For example - I had advised Morwenna that I was a first time buyer with a Help To Buy ISA, she forgot to inform me of the process so that I was able to claim the additional money from the government. This meant that, once again, it was down to me to ask what would happen and left me having to rush the week before completion to ensure everything was ready. Not only this, but now, 5 months after purchasing my property she has advised me that they failed to complete a form for Land Registry accurately and they've now rectified that mistake after LR raised a requisition. I would not recommend at all - unless you're happy to pay someone for a job they don't end up doing properly.

Went to H&P with my wife to draw up some wills, the whole process, from booking the appt, to the meeting itself was faultless, Richard explained everything in plain English, and provided excellent advice and guidance.Will be using them for conveyancing the second the wife lets me buy a bigger house, as the customer service was second to none, and far better than our last experience with a larger 'chain'.

Very personable, efficient and professional at all times. Richard saw to all our needs and was always very prompt and punctual at replying to any queries we had. Nothing was too much trouble. We also found them to be a lot cheaper than other local solicitors. I would highly recommend the firm as I have used them a few times now and always had very good experiences with them.

Following my father's death, I contacted Morwenna Pugsley who was his solicitor. From our first meeting, I was hugely reassured that I was in extremely good hands. I am extremely grateful to Morwenna and the team at Hole and Pugsley for the total respect, compassion and efficiency given throughout what was a very sad and life changing period. While we all hope for efficiency and clarity at times like this, we may seldom receive this as well as understanding and sensitivity. When I asked 3 Estate Agents to value my late father's property, all enquired who my solicitor was and when I said Morwenna at Hole and Pugsley, they were all full of praise.Many people feel that unexpected extra expenses are added to solicitor's fees, well I was most pleasantly surprised when I read through the costs. Hole and Pugsley are indeed fair and competitive and their charges are in my opinion, realistic and honest.It is reassuring that there are still establishments with family values and customer satisfaction and happiness as core priorities. My father chose his solicitor most wisely and from now on, my family and I will follow his example and use Hole and Pugsley for all future legal matters.Denise and Warren Killen.