Premier Travel

Booked our 40th wedding anniversary to Mauritius with Karen. Every thing done for us. Information TUI need entered for us and reminders sent by email as and when needed. She also help me with getting some medical equipment on the flight at no cost. Service excellent, great knowledge and friendly. And in case you may think I am easily pleased you should know I spent 20 plus years working in a major travel agency company as a branch manager.

The Amazing Gemma has just booked another trip for us

Great service. Thank you

We are very impressed with the service received here and appreciate the friendly and knowledgeable staff.We saw Gemma today and nothing was too much trouble, she took time and patience to help us organise the extra paperwork involved and ensured everything was in place. Both Karen and Gemma are reliable and we will most definitely be booking holidays with Premier, Bexhill in the future.They are a real asset to Premier, especially in these unknown times, offering reassurance and taking every step possible to ensure everything goes smoothly.Thank you so much for your time, interest and care given to both Roger and I.

I booked two holidays through Premier Travel recently, neither of which I was able to take due to Covid. Karen was very thorough and went through every possibility with the tour operators to look after my best interests. Each time I went in to see her, nothing was too much trouble, she explored every option and made sure I had full cancellation protection. I cannot recommend her more highly and will continue to use this company when we are back to normal" -I have a lot of catching up to do!"

Thankyou Karen Swann for helping me with all the details i needed for a brilliant holiday in Lanzarote. you were so patient with my questions and you made it so simple. First class service. Thanks Pete

I've genuinely never had such a positive experience with a travel agent. I'd been going back and forth with Gemma for a while, and she was so patient with me keep changing destinations etc and responded to emails so quickly. Once I did finally make up my mind and popped in, she was extremely patient with my rather noisy toddler. There was a fault with Easyjet's website so she had two phones going at once to get someone to help, which I've never seen anyone do, and got me booked in right there and then. Even after my booking had been made I asked to upgrade the room and she did it with no problem at all. Nothing was too much trouble. I would not hesitate in coming back here for my future holiday bookings. Superb service.

Gemma and Karen are both so helpful and professional.

Karen gave us Excellent service very helpful definitely recommend Premier Travel to our friends .All staff are very good and helpfulJohn & Fatima HolmesThanks to Gemma and Fleur for doing our SG Card very good service Merry Xmas to you all