St Mary's Dental Practice

I don’t usually leave negative reviews but this practice left me feeling very put out. I had “quick straight teeth” with them several years ago and since lost my retainer. The service I got when I was there was great. I emailed to ask if they still had my records on file (I would understand if not) so I could pay for a new retainer. I was polite in my emails but the ones I got back were so unprofessional and unfriendly, and weren’t signed off by anyone so I never knew who I was even speaking to. They first told me “the lab has to search through thousands of files!!!!” as if someone would really be searching through each and every file? After not hearing from them for weeks I emailed to say please at least let me know if this request wouldn’t be feasible so I could at least look elsewhere to get them done, and no response. This was months ago. They made me feel like I was pestering them. Totally uninterested and such an unfriendly service.

I found the whole team to be extremely helpful and friendly. Harpal gave me lots advice regarding what treatment would be best for me. All in all is was a very calm pain free experience.

Such a good practice. Everyone was really friendly, the dentist was great. Got seen instantly and managed to get a hygienist appointment straight afterwards without having to wait around. Exceptional.

The practice couldn’t get any better! The staff are all so so friendly and professional. They really put your mind at ease, especially if you’re someone who gets anxious when going to the dentist. It’s not often you find a practice that actually cares but they really do at St Mary’s. They work hard to provide the best possible care and help you as much as possible. I couldn’t recommend this practice more!!

Great practice. Lovely staff. Harpal the dentist is fantastic and a really nice guy. No issues getting appointments - I have waited 2-3 weeks for routine things and been seen at short notice for things that can’t wait. Can’t fault my experience

100% recommend this dentist practice, From emergency appointment to extraction of tooth the service was second to none. Harpal is very professional , friendly and has a great sense of humour. Extraction was totally pain free and was put at total ease. The receptionists/dental nurses are lovely and friendly as well,would not go anywhere else now I have discovered this practice and will have no hesitation recommending it to anyone. 5 STARS from me.

They said 20 years ago I need a root canel. I refused and just wanted a filling. After 20 years of no pain the filling needed replacing I've just had the tooth taken out rather than have the filling replaced. No evidence of infection probably never needed the filling in the first place.

The nicest, kindest dentist ever! Really put me at ease getting a tooth out. All the staff are lovely.

I've had poor experiences at this dentist - poor quality work (problems with fillings soon after being done) and poor communication. I was also told I had been referred to a specialist and was on a waiting list, but I never received confirmation of this and nothing has ever materialised (two years on!). I've now moved dentists and am much happier!