Dobbies Garden Centre Milngavie

Great place to visit. Plenty of gardening products at reasonable prices. Staff were absolutely amazing. Fantastic food as well. Well Worth A Visit.

I don’t think the refurbishment at Dobbies in Milngavie has improved the layout. The whole cafe area is cold and uninviting. The staff are always very helpful though. I don’t go as often now and only if I need to get something from the garden centre, which I did this week. Thankyou to the lovely lady there with her father who treated my husband and myself to a pot of tea. It was very kind.

Out of sheer greed they have revamped the restaurant to accommodate more tables, but haven’t got the staff to cope. The place now looks like a works canteen, but certainly not with canteen prices.I have seen better restaurants in hospitals. There is more atmosphere on the moon.Service was awful, food was ok until I got home.

Lovely garden centre. But so much more. There is a large restaurant that serves a wide range of food, think of it like a Service Station restaurant and you get the idea. There is a supermarket if you need to buy your groceries with a selection of local produce. Pretty much anything you want along with a tremendous selection of plants, plant pots etc. and even a play area for Children

I travelled there by bus and even within the grounds of Dobbies I didn't feel safe. No safe route for pedestrians. No pavements. Not much consideration from car drivers. I only visit when I really have to because of that.

Can’t fault the garden centre side of this Dobbies however the cafe is a completely different story.On our first visit we put the terrible service and lack of available menu options down to teething issues given the new look restaurant but on a second visit, just for coffees and a cake there was no member of staff at the desk at the entrance, a 30 minute wait in the queue, many items not on display in the fridges. When someone else in the queue asked these were available just not on display.Many tables around us were also audible unhappy with the service noting they would not be returning.It has the potential to be a real success but an overhaul of procedures is desperately needed and more staff training.

I would echo all the negative comments about the changes at the cafe. It is a soulless place, no ambience whatsoever, and staff are reflecting that - they are obviously not happy. More staff are needed so that customers don't have to wait 30 minutes in a queue for coffee.It used to be such a pleasant, lively place to visit but I'm sorry to say that the changes simply do not work.

Dobbies used to have a really nice cafe till they did it up a few weeks ago. Now its a souless aircraft hanger more akin to a luxury transport cafe, with tables spaced out and bereft of any decoration, just blank boring walls with no out look and no atmosphere. Once shown a table, are order was taken and after 23 minutes and 4 tables having the orders taken after us and getting their food before us, we had to ask where the food was. Now the order consisted of one tuna and cucumber and one fish finger and tarta sauce sandwich. The tuna had zero cucumber on it and if there was tarta sauce on the fish finger one, it couldn't be tasted. The poor lad serving asked if everything was OK and had to stand and endure our complaints, and judging on what other people were saying, we were not the only ones complaining. This was not poor staff training, but a lack of overseeing by a management that seems to have lost the way with the new cafe and system, most of the time the staff at the coffee counter were standing with nothing to do. Management need to seriously look at the new place and how it works, there must be more than us who think its no longer worth the journey. Its a shame, but a classic ecample of how to improve" a place and make it terrible.The photos are a cucumberless tuna and cucumber sandwich

Superb garden centre. Lots of good products for the garden but also gifts and kids stuff is nice so can often pick up good gifts. All quite expensive. The cafe is ok, very expensive for what it is e.g. £2.10 for a 330ml can of diet coke! Lunch apparently served from 1130 but then you can't actually get a main meal until after 12, so why not just say lunch served from 12!? Decent soft play but ridiculous that they charge for a 3 month old who's just going to stay in the pushchair.

Big thanks to Douglas and the staff for advice and care for a hefty one man job 300L of bark and some border heather later I have a Scottish garden. Which, true to form is being wonderfully watered in. Thank you.