Al-makkawi Hajj & Umrah Travel Ltd

I traveled to do Umrah with Al- Makkawi Travels and received excellent customer service. Step by step guidance was provided both before and during the trip.Going for the first time I wished to travel with an organisation that would help with the process. Al- Makkawi travels was recommended by people who had been using their service for 20 years. Now I see why they go back with them again and again. I will be using them again now as well inshallah soon.The whole process of Umrah has been lovely, the group leader Arif was there to answer all questions before travelling, he was there when we arrived at the airport, there with us while we did our Umrah, guiding us all the way. The days in Makkah and Madinah for the Ziyarats and all the coach journeys he was continually educating us on both Islamic and geographical history.The kindness and patience he showed with my elderly parents who are wheelchair users was heart warming. He has received so many duas from us.His focus on prayers and guiding with timings etc to allow us to read Jummah etc in both Makkah and Madina was invaluable. He was always on call, coming often to check if everyone was ok, and if we needed any support.Accommodation provided was excellent, close in Makkkah and right opposite in Madina, we could not have asked for more.I will be using them again, I will be recommending them to my friends and family and recommend that if you want a trouble free, peaceful Umrah Al- Makkawi travels is the one.Fahmida

Every Haji will have different expectations from Hajj and indeed travel agents. Reflecting back, on our experience, i could comfortably say that AlMakkawi tried to look after us as much as possible and on a level, where we feel (my husband included) quite comfortable with our choice of travel agent. Would we go again with them? Yes.

Asalamualaykum,Brother Arif was an exceptional group leader, who shared his knowledge throughout the entirety of the trip. He was very informative and guided us throughout the whole Umrah experience. We had 3 wheelchairs within our group and he still accommodated us well. I would definitely recommend Makkawi Travel!!

I walked into this place today to drop off a DHL package after attempting to drop off the package at 3 other locations earlier. Due to a technical reason, I was unable to send it using my existing DHL label. The lady at the office was the most helpful and kindest person I have met in 2023. I left that store with gratitude but without my package! The only way I can think of thanking her enough is by writing this review. I can only assume their travel/holiday booking service is as dilligent and genuine.

I have gone to Hajj with this company previously MA they were so good I not only referred people to use it; I myself am now going again with them. Alhamdulilah they are very organised, warm and caring. The environment they provide is amazing I had previously gone to hajj twice with other providers but it did not feel the same as this. At AlMakkawi it feels like you are part of a family. The guides are all well versed and know what they are doing with plenty of experience under their belts. May Allah ease for them their work and help them gain every success in this life and the hereafter.

Went on a Umrah tour with Al-Makkawi, absolutely great service, was guided on every step of the way, Brother Arif did his best to meet our needs. I can definitely recommend using for Hajj and Umrah. I will be definitely using Al-Makkawi again in future In Sha Allah.

I couldn't have asked for a better service, Al-Makkawi was exceptional in providing me and my family with transport and more when we went Saudi to carry out Umrah. The review saying that Educational Hajj & Umrah and this are the same, it's complete and absolute nonsense.I am giving this company 5 stars simply because they gave everything they promised and so much more. Not only did we get from A to B smoothly and on time whenever we travelled, but the staff who were travelling with us ensured we were at all times comfortable and doing well. They also gave us very useful advice and explained the rituals of Umrah very well, as well as giving additional Islamic facts and details about the history of Islam, making the whole experience even more insightful. Allah is my witness when I say they did a brilliant job in providing their services for me and my family, we were more than content. They even upgraded our flight for free, for the amount we paid, it was more than worth it. The criticisms being made by the other review are about the services provided by the Hajj ministry, not Al-Makkawi, it was out of their hands. The staff were most definitely friendly and took great care of us.I highly recommend Al-Makkawi to all you brothers and sisters for the services they provide as promised and more for a great value.

AsalamualaykumMy husband and I went to perform our Hajj with Al-makkawi Travels. We had the best experience of our lives. Brother Arif was wonderful and very accommodating, he made sure all the pilgrims were well looked after and informed us all of the activities that were to take place during our Hajj. Furthermore, we had Brother Hadi who was a knowledgeable scholar informing us of what to pray and when to pray which was very helpful and beneficial. Finally, you won’t regret booking your travels with Al-makkawi, they are professional, reliable and trustworthy. They have a lot of experience and I hope I will be going with them again soon inshaAllah!

Alhamdulillah I went to perform umrah in February 2022with my family. Masha Allah brother Arif amazing tour guides. In fact they were like family,due to the way they treated us. We were educated from the start of our holy journey until the end, they made it a memorable one for us. A very organised and professional company. I would wholeheartedly recommend them to everyone. May Allah S.W.T. bless them in this world and the hereafter. Suum Ameen.

Just got back from Hajj which was organised by AlMakkawi Travel. From the initial contact with Sister Shazia to Dr Arif helping with my passport difficulties to Br.Hashim being our guide, first class service!There is a very well organised seminar led by imams and doctors which break the whole journey down. We were also provided with complimentary bags and ihram but ample support prior to travel. Br.Hasim met us at the airport and was by our side at every point in our journey, assisting, motivating and just being there for us when we needed him. The sisters were supported by Sister Zainab who was also very helpful.I was told by several people how difficult the journey is and how the travel companies just leave you out there to fend for yourself, but this was the exact opposite.A real family feel from the go until the last suitcase is picked up from the airport.A massive thank you to the staff here and in Saudi for all your support.You made our Hajj a truly memorable experience.May Allah bless the efforts of all the staff involved.