Rouf Jewellers Ltd

Great service and jewellery. Have been using Rouf exclusively for nearly 8 years and I wouldn't trust any other jewellers for anything.

These people are complete scammers I traded in my daughters baby bangles to get some bigger ones for her I ended up getting a pair with some small balls attached my daughter wore them for a few days and the balls started moving around we went back to the shop and he said I will fix it but I refused and wanted an exchange he finally agreed to an exchange so I took another single bangle but paid the same polish and make charges so paid 290 for one bangle and his explanation was it was from.abroad. the next day that bangle broke he excused us of breaking it snapping it and that he wud not fix it when I questioned him about the polish and make for one bangle he refused and said I cannot help u with this anymore he then ignored me and carried on with other customers. Felt so embarrassed and humiliated I walked out the shop BIGGEST CONNERS EVER avoid going there.he took extra gold off me and made me pay 290 for one gold bangle polish. talk about deen and islam u can con us but not allah on judgement day.If i could review as a ZERO I would. PLEASE BE AWARE OF THIS SHOP.

I had a fantastic experience at Rouf Jewellers. The jewellery collection is stunning and the staff went above and beyond to help me choose the perfect pair of earrings for my mum. Would highly recommend!

We came from Leicester to order an Arabic name pendant and chain, we were told it would take 3-4 weeks, however, I told the brothers we needed it ready before a certain date, and with their best efforts it was ready in 2 weeks. I’m very pleased with the polite and accommodating customer service, and the product was delivered on time and to a high standard. I will definitely be coming back myself; a well worth journey done! I would recommend this place to others too!

My experience at Rouf jewellers is always great. The brothers are friendly and respectful, and their jewellery is absolutely amazing. I highly recommend it to anyone looking for a gold shop!

Lovely clean shop also the customer service was really good the gentleman serving us was very patient and helped me and my sister buying our jewellery will definitely recommend people coming here.

Really great jewellers. The man serving me was very polite and patient while showing the gold and giving his input on what he thought. Will definitely come again for my wedding gold inshallah.

Excellent customer service, brilliant prices and the quality of the jewellery is amazing! Couldn’t be more happier with my engagement ring and I will definitely be purchasing more items. Thank you for bringing my bespoke design to life.