Smiths Equipment Hire - Lancaster Depot

Called in White Lund store today 26/5/22 around 3PM with an urgent job needing completing at Lancaster University.Firstly - they had the materials required in stock and ready to go. Secondly and much to my surprise they were willing to get it delivered there and then - which they did.Materials on site and ready to go by 3.45 PM - fantastic service and very reasonably priced.I have used this business before and they have always been good but the service we received today was second to none. Solved a problem when we needed it most !I encourage you to use these guys if you are in a tight spot - I will certainly be advising anybody that asks me.Special thanks to Chris, Sam and the lady from the front office whose name I didn’t catch.

We had Urgent need of a generator during Storm Arwyn. Great advice from the Fleetwood branch, backed up by super advice and help from the Lancaster boys. Got physical help getting the genny in and out of the car. Very friendly bunch. Thank you.

Really can't complain. Friendly staff who are more than happy to help.

After debating a DIY gardening project I decided to hire some equipment for the weekend, Matthew rang me within a few minutes of the store opening after sending in an email enquiry and was helpful and knowledgeable. I hoped to pick up on the Friday to get going first thing Saturday but was delayed to collect so called on the off chance they could stay behind for me after hours, this wasn't a problem at all and when I arrived Matthew, John and Andrew were ready to help with smiles and advice, they didn't make me feel rushed and were happy to answer my questions even though it was after hours on a Friday. Going that extra mile to help really left me with a positive experience and they are a credit to the company. Thank you

Visited today to purchase a some calor propane gas whilst visiting the area.Can honestly say the whole transaction was Excellent, from calling to agree stock and availability to purchasing, staff manners excellent, shop was immaculate and clean.Would definitely use again.

I was struggling to get a product yesterday and Matthew went out of his way to make sure the item was in stock today for me to collect . Credit where it’s due so Thank you!

Superb service from booking to return. Amazing customer service throughout. Great guidance on product and accessories. Highly recommended

Fantastic hired floor Polisher great did the job Spot on Matt on the desk help us out with advice will certainly use again thank you

Good hire center, plenty of equipment and easy to deal with. I would definitely recommend them.

Hired a log splitter and it was a cracking bit of kit - easy ordering process and friendly staff - what more could you ask for - great job guys