Pipe Fittings Direct

Placed an order on 3rd April, now mid May and all they’ve done is take my money, steer well clear, obviously just scammers.

If you deal with this company you are guarenteed to continually chase up where the order is for about 3 weeks or so, you will get the same response from Carol every time - It should be there tomorrow"

Had issues with delivery of items, numerous emails and phone calls were ignored until a nice lady called Carol got involved and sorted it out.

First class service from Pipe Fittings Direct, I ordered 20 fittings yesterday, very reasonably priced and arrived before lunch today. Very well packed and the fittings are robust and just what I required. Very happy with everything. Thank you for the team there helping me with my little project.

If I could leave 0 starts, I would. If you value your sanity, read the reviews and do not order from this company.It's now nearly a month since I placed my order, and I am still missing parts.I have spoken to the same lady 20+ times on the phone. Each time I've been told the parts had arrived in and were out for delivery next day. Every single day, there has been an excuse, ranging from supplier delays and staff going home for their Birthday, even though each time I had been told my goods were on the way.This company is totally incompetent and clearly lie to each customers who calls them, they may as well record a message instead of saying the same thing time and time again.It looks like I'm not the only one, so I've reported them to trading standards, and John Guest to hopefully save anyone else the headache of dealing with this firm.

Sent me the wrong size adapter then ignored my requests for a replacement. Ended up ordering from elsewhere which slowed my job down. The rest of my order was fine and the delivery was very fast. Just non-existent custom service, made worse by the fact it was their mistake.I'll go elsewhere in the future.

Placed order yesterday afternoon and the order was delivered first thing the following morning , 5 star service , will absolutely use this company again, I was informed of my order status and had a delivery notice to. Excellent communication on the businesses behalf with myself and a great relationship between customer and delivery agents.Excellent business! Excellent team! Will 100% be ordering again.

Sister companies galore : garagequipmentdirect, pipefittingsdirect, Fluidpower Group UK Ltd, Compressor & Vehicle Lift Services. Purchased an item from garagequipmentdirect beginning of February. Promised a refund and now no contact, no email replies, no refund. All companies listed are the same people - scammed and no refund - do not use

This company is a complete farce.Where to start.Firstly I had to continually chase up where my order was for about 2 weeks or so, getting the same response from Carol every time - It should be there tomorrow"

Excellent Service! I Spoke to Carol on the phone and she was very helpful and knowledgeable with making sure I had the correct items I needed. Very Speedy delivery. Cannot fault so will 100% be using this company again for future orders and advice!