Teletaxis Ltd

They don't even turn up. Then when they don't they won't answer the phone again. Is this even a real firm?

Cost me nearly double what it cost me in an user for my trip. Think I'll stick with uber from now on.

Ordered a taxi to pick up one of my clients. And hour later still no taxi and when I called up I was told there was no taxi ordered and they have none in the area. So basically we waited an hour for nothing. I will not be using this company again

Ordered a taxi from this firm only to find that the seat belts in the rear of the vehicle don't work. So much for passengers safety.

This is an absolute s%&t show. My taxi was ordered and after waiting 20 mins I rang up to be told its on the way it'll be 10 mins.30 mins later o called back and was told there are no drivers but its on the way. I rang back 5 mins later and my call was dropped 3 times. Then I got put on an instant hold. I then called back again and spoke to a supervisor who told me it'll be 15 mins. The taxi arrive 20 mins later. In total I had to wait 80 mins for a taxi I was told would be 10 mins. When I wanted to make a complaint and speak to the supervisor I was told that an apology would be all I am getting and be i should be grateful I got picked up. Avoid the company at all costs. Its easier to download uber or bolt and have competent drivers with you within 10 mins.

Teletaxis are now part of metrotaxis, which have a very good track record of not answering the phone nor turning up on time if at all. The last time I used metro, they let me down badly. I preordered the taxi as I had a train to catch at 12.30,but by 12.15 it still hadn't arrived. Luckily, I managed to catch a bus and caught the train just in time. Metro didn't turn up until 12.30! Also, they use a lot of drivers from the Wolverhampton area who have no idea where they are going! If I had known teletaxis are now metro, I would never have called them. Of course, no one answered anyway. Avoid!!