HM Land Registry - Nottingham Office

Waited 45 minutes - it was an urgent matter so I had to keep going. Still have to ask my questions & point out their mistakes on line so - Not impressed.

Find land registry very helpful and knowledgeable. Have to wait a bit sometime on phone but usually not very long. Just waiting for local office to open

I waited nearly an hour for my call to be answered. The person who answered was knowledgable but Land Registry should tell you how many people are in the queue when you ring so you know whether to hang up or not.

have been trying to get through to them for weeks. Automated MESSAGES AND U NEVER GET TO TALK TO A PERSON. it seems they are busy all the time. POOR CUSTOMER SERVICE. YOU ARE PUT ON HOLD FOREVER.

After 15 mins of waiting for anyone to answer the phone, I gave up!My 5 subsequent tries have had the same result.The .Gov page is next to useless too. How are you expected to resolve any issue if you can neither see or speak to a person?Next stop, good old fashioned carrier pigeon! I jest, I'll write a letter!

Visited the Nottingham office today, and can not speak highly enough of the service received.Our meeting was on time and the member of staff ie Jamie Smith was excellent. He went far over the call of duty to help us with our queries and submit our registration.I can not thank him enough for going the extra mile.Well done and so refreshing to see such good customer service.Thank you

I just had the pleasure of dealing with a Ms Bethan Strangward. She is an absolute credit to the LR. She is professional, articulate and very helpful. This is a hard to find combination in this day and age.Thank you Bethan.

I've sent emails that haven't been answered and trying to get through on the phone is ridiculous

We have in our deeds an area of land fronting our property along with other evidence that backs up our title deeds regarding the land area.The Parish Council decided to apply for this land without the correct standing as required when applying for any area of land which is a legal requirement when applying for ownership to the said land.However the Parish Council did not have the standing for the area of land in front of our property but applied with information on another area and they also asked for Notts C C to help in making a connection between our land and the information that they gave to the Land Registry, which could not be met, we have asked both the Parish Council and the Land Registry under the freedom of information act but neither can supply the standing for the area of land in front of our property.The Land Registry however undertook to give our property to the Parish Council without the legal requirements but we have provided all our evidence which is ignored by all, no one within the legal departments or the Government and MP will take a look at this perhaps it's because they all come under the umbrella of the legal system.This shows the improper way that the country's legal system is applied to the underdog that they can misuse their status and get away with.The only way you can get so called justice in this country is being in a position of power or to have connections and to have access to wealth.Joyce Barber

I called the Nottingham Office. The phone was answered within 10 seconds, the operator was efficient and extremely helpful. First Class stress free service, Thank You