Baxter Kelly Ltd

Job done but left beads all over the place after completing the job. Complained to lovels who were our contact who requested they come back and cleaned up but nothing done.

I wasn't going to write a review but I feel that people need to be wary of Baxter Kelly Ltd.We have had a right mess with communication and arranging time off because Baxter Kelly's communication doesn't exist or is completely last minute. I have had to file a formal complaint of everything that has gone wrong and NOW 2 weeks after the work has been completed we find out that the electrician has wired up our heating system to the hot water system so our heating is on 24/7 ... Meaning our electric bill is through the roof! I don't expect Baxter Kelly will be paying the bill so now we're paying an extortionate amount for something that should have been SAVING us money!Avoid at all costs as it seems they can't get ackntractira to do the proper work!!

I would like to say thank you very much for the works you carried out at my parents property. The installation team were beyond helpful and did a tremendous job and the office staff were very helpful. The work carried out is much appreciated Thank you once again. Loft insulation solar panels ..storage heaters this will be a great benefit for my parents with their fuel bills..100% I would recommend the company. All what was promised was delivered all the rubbish from installation was collected and disposed off. One call to the office and staff dealt with any queries we had.

Just had a survey conducted by Dean. He was a lovely, polite gentleman who explained the whole process thoroughly to us, ensuring we understood all of the elements to any upcoming work. Dean was a pleasure to deal with, and is a real credit to your company.

Baxter Kelly installed loft insulation at my property today.The job they did was absolutely brilliant and the installers Nathan and Mitch were the most professional trades guys I have had the pleasure of meeting.The job itself was large 5 bed detached property with half the roof needing all the old insulation removing and new 300mm cross layered insulation installing. The other half of the property was a new installation of 300mm cross layered insulation.Nathan and Mitch did a great job on both sections of the roof. Taking particular care of the ceilings and the electrical wiring, and once they had finished, they cleaned up everything leaving no mess at all.All in all i would highly recommend Baxter Kelly for anyone looking for this kind of job.

Dean Prior visited our property today. He provided a brilliant service from start to finish. Great communication skills and he was very professional and thorough, explaining everything for us. Would recommend Baxter Kelly and especially Dean, who was a pleasure to deal with. Mr and Mrs Higgins.

Title: A Stellar Experience with Baxter Kelly's TeamRating: ★★★★★ (5/5)From the moment Baxter Kellyshighly skilled team walked through our door, we knew we were in good hands. Adam and Steve, the two expert plumbers, and Zac, the electrician, were nothing short of brilliant.They installed our Grant Aerona3 airsource heat pump and new hot water tank with such professionalism that it was hard to believe they completed the job in just two days! Their efficiency was clearly evident, turning what could have been a daunting task into a seamless, stress-free experience.The team's attention to detail was truly commendable - they worked meticulously to ensure every aspect was perfectly handled. The final result was a superbly installed heat pump that not only looked great but was also clean and tidy.But the team didn't stop there. They went above and beyond, running new pipework for our washing machine, a job that was handled with the same level of professionalism and expertise as their main task.It's rare to find such a dedicated team that is not only exceptionally skilled but also genuinely friendly and courteous. They made sure to keep us informed throughout the process, answering all our queries with patience and a smile.Adam, Steve, and Zac truly exceeded our expectations, and we can't praise them enough for their work. Baxter Kelly should be proud to have such a fantastic team representing them.I would highly recommend Baxter Kelly for any home eco needs. Their commitment to providing top-notch service while maintaining a friendly and approachable demeanor is second to none. If you're looking for quality work and an excellent customer experience, look no further.

From start to finish we had an excellent experience. We were contacted as promised to make all the relevant appointments (6 in all), then again the day before each one to confirm. Every person from the surveyor to the installation team came on time and were pleasant and helpful. Five stars for all concerned. Thank you.

excellent team. best workers we have ever had to work in our house! Clean,polite,tidy,hard workers! They are an asset to your company! Thank them all very much a big job done with minimal disruptio!

Very professional and helpful. The work being managed was for my Dad, but having to be dealt with through myself, as his guardian"