FedEx Station

The worst service I have ever know in my entire life. I have spent the last 25 years dealing with parcels and it is impossible to speak to someone about receiving a delivery. I am not a customer and don't have an account or account number. Try telling that to their automated service.

Google Maps puts you about 1/2 mile in the wrong location. You call the phone number and it puts you through to TNT. After 8 minutes of trying to convince the AI that you don’t have an account number you get through. Then they transfer you to FEDEx. Another 10 mins arguing with the AI that you don’t have an account number. Save yourself sometime and just repeat “make complaint”.Then you’re out through to India. They had no idea of the location of the FedEx depot. 20mins on hold while he tries to find out. I go into a local factory and they tell me. When you find the place (the sign is covered up by one of the trees outside it) you then have to practically put your fist through the door window knocking as there is nobody manning the reception and the buzzer doesn’t work. How they didn’t hear me for the first 5 times doing it I don’t know as the room is next to the door. Surprise, surprise, 4 women sitting there doing naff all but chatting.Terrible customer service, terrible service overall. I’ll walk the parcel back to Under Armour next time.

Used them today from the Deeside depot. Shocking service. No communication gave us 2 separate times on 2 different days waiting at home. Then don’t show. Most unreliable courier service. Cannot recommend will stay clear.

Paid for next day delivery but it delayed so I have to wait for another day, is really disappointed, what is the meaning of next day delivery???

Trying to pay an invoice online. Can't just get stuck in a loop. Cant contact a person to pay either!

Reget have to rate it low as poor communication on a delivery I waited in for days expecting delivery. The system didn't work due to Xmas pressure. Quite an inconvenience waiting around for a delivery I needed till eventually i went and picked it up myself. The pick up service however was very efficient with pleasant helpful staff from the gate to the office. Signage from gate to office however was not brilliant but was helpfully directed by employee going on a shift thankfully.

Amazon tender out my package on the 4th of may 2023 to Fedex it is now 11 may 2023 still not had it you can't phone them it is just one big sham. £1,369.

Was supposed to get a parcel between 9th and 10th of November. With fast track. Nobody answers the phone. They got my parcel since 8th of november at 05:40 am. Nice job Fedex

Just a sham, ordered of amazon they tender it to fedex. Can't get hold of fedex 4 days late.£1,300 bike. What can I do but wait

Don't trust these clowns with your deliveries. Waited in all day yesterday. After calling today they have somehow managed to lose a large table after it has been loaded onto the vehicle. Obviously too much trouble to advise us of this yesterday so that we could get on with our day.16:25: Thank you for replying but I had already spoken to a very nice TNT person who told me that they can do nothing as I am not the account holder.... and so, I made contact with the people that sent the item so that the required (pointless, timewasting) TNT procedures could be followed.Please appreciate just how far behind you are compared to other couriers. How is it that you can't give a 2 hour delivery window OR have the courtesy to contact someone when you can't make the promised delivery?Monday AM: The show must go on! - Having taken another day off work to make sure I'm in, I've had the legs of my table delivered. No sign of the table top though. Well done Clowns.....