Green cross surgery

Shocking practice I'm no longer a patient thank goodness but I have members of my family who are and the service is disgraceful wouldnt send my dog to this practice. They don't follow instructions when asked to do certain things re going choose and book which is patient choice not Doctor choice cause they don't agree with it. Shame I can't give this practice minus 1000. Wants shutting down

Nice one Guys .What's happening there I need an answer. This morning My Mrs called in to book a telephone consultation At 0830 on the dot. This is for our 11 year old Son.27th in the Q in a matter of seconds and told bluntly after nearly 40 minutes waiting to be answered later there's no more appointments available today I'm afraid to say this is not expectable. Your system does not work and its unfit for purpose and your management need to sort out this disgraceful mess. This isn't the first time its happened to us.

I've been a member of this surgery my entire life! So have all of my family.When Dr Edward Birkby and Sandra ran it, it was 5 star every single interaction!Now? 1 star is generous.I have called 12 times in the past 2 weeks to try and obtain a sick note for my employer, waiting a minimum of 15 minutes on the phone per call to no avail.I informed them that I am unable to collect it (I have a closed fracture to my coccyx, so I am immobile and in great pain!) and there is nobody else to collect it. My employer is not in South Yorkshire and it would be difficult to post it promptly (it's now over a week overdue!) and reliably. Nonetheless, they ignored that and left the note in the box" for me/someone to collect.They finally emailed me the note today

Fairly new to this surgery, can honestly say they are amazing! Each dr i have seen have been fantastic, take their time to listen.Always get an on the day appt through the app. So glad i changed surgery.

Absolutely useless. Went to see the OOH GP who told me to make a further appointment with a nurse at my GP practice in a fortnight's time. I go into do this to be told by the receptionist who has obviously got loads of medical experience she is wasted doing the job she does (that is me being sarcastic) that it's a doctor I need to see not a nurse. So I see a doctor only to be told I need to see a nurse in 10 days time to have my ears syringed. Surely a nurse could have told me that. So I turn up for the appointment this morning its booked for 08.30 but its 08.40 before I get called in. If I had turned up late they would have turned me away but they think it's OK to make you wait. Then she tries to get out of syringing my ears. I don't think so. Talk about attitude. And only giving 1 star as it won't let you post with none

Reception staff are very helpful but some of the doctors eg Solomon and Williams are vile. I sought help for my mother who has dementia from 2017 as I haven't been offered restbite or incontinence pads despite asking social worker. Dr Williams very rudely asked me what I expected her to do about it. Solomon just wanted to prescribe antidepressants this was what gave her dementia in the first place. Useless service too busy pushing experimental drugs on patients for big pharma to actually help.

New to this surgery for almost a year now.They are truly fantastic.Thanks

Shocking service, refusing to see a 16 month child because he hadnt had a covid test despite hospital diagnosing viral infection 3 days prior and no concerns of covid. Final result was a trip to hospital and an extremely poorly child. Gone massively downhill over the last 10 years this practice, an investigation is required to assess terrible standards here.

Can't get an appointment to save my life even ringing 88 times from 8:29am - 8:34am, couldn't get through to anyone until the end time when I got through to an automated voice telling me all on the day appointments are taken already! It's outrageous, I'd like to put a higher rating for the doctors that are good at what they do, but other than that the place needs tearing down and starting fresh!