Fabric UK

Really not happy with this company. I placed a order for 3 types of recycled polyester on 25 November. The date is now 6 December with no delivery yet sent. Phoned up 2days ago and was told they ain't got it stocked but they have it on there website for sale. Even checked there site again and it's still available to buy. Was told its due in a week and they will kept up to date. We'll no info sent and not kept up to date. I will contact them again on 6th December 22. I may take this further with my bank and trading standards if I do not receive my items paid for.

I was sent faulty fabric. I called to say I wasn't happy and was told parcel force would collect it from me the next day and they would immediately resend a replacement (I had to stipulate this as I needed it quickly!) But, the fabric wasn't sent out to me for another 7 days and I received the 2nd lot of fabric (which wasn't faulty this time) 8 days after returning the original order. I don't mind mistakes as every one makes them, but don't lie to me and choose to not communicate. Wouldn't recommend and won't use again, which is a shame as I have some large, regular orders to make somewhere in the near future. Customer service is just as important as the product itself.

Recently ordered and wow they are fast to process and ship! Ordered quite a large amount of fleece fabric and it's with me in a few days!Had one issue in the past when ordering a fleece sample book and when I called asking if it had been processed the gentleman on the other side explained there was a little delay with the book and he could send me personal samples the next day! I didn't end up needing them and was happy to wait, but that was lovely of them to offer. They are very friendly over the phone and try help any way possible.

Order made and paid for 3 weeks ago 09/05/23, I emailed looking for confirmation a week later, I got no reply, got them on the phone later that day and I was given a Royal Mail Tracking number, the tracking number is not registered on the Royal Mail system. I emailed and called yesterday to no avail.I am out of pocket, running out of time to have my work ready for delivery. I have made commitments to my client that i will now be unable to fulfil.Its very frustrating.....

Ordered some fabric of the internet to be told it was out of stock, they messaged me loads of alternative fabric which i choose one was sent straight out and received in time to finish my order. Very friendly staff and willing to help highly recommend.

Been here a couple of times. Today's visit Ajaz helped us out and honestly he couldn't have been nicer.Got a bit of a project on atm and he's been able to advise us on materials etc. We will be back when we have a final design.Thanks again Ajaz

Thankyou for supplying an excellent product exactly to the requirements I asked for.

A Textile Wonderland: Exploring Fabric UK in BirminghamIntroduction:Nestled in the heart of Birmingham, Fabric UK stands as a beacon for textile enthusiasts, sewing aficionados, and DIY crafters alike. This remarkable fabric shop has garnered a reputation for its extensive selection of fabrics, friendly customer service, and a commitment to quality. In this review, we'll dive into the treasure trove that is Fabric UK and explore what makes it a must-visit destination for anyone with a passion for textiles.Variety of Fabrics (5/5):One of the standout features of Fabric UK is the astonishing array of fabrics it offers. From the moment you step inside, you'll be greeted by a kaleidoscope of colors and textures. Whether you're on the hunt for exquisite silks, durable cottons, luxurious velvets, or trendy prints, Fabric UK has it all. Their selection caters to sewing projects of all kinds, from clothing and home decor to quilting and upholstery. I was particularly impressed by their range of sustainable and organic fabrics, showcasing a commitment to eco-friendly choices.Quality (5/5):Fabric UK takes immense pride in the quality of their materials. During my visit, I couldn't help but notice the exceptional craftsmanship of their fabrics. Whether it's the softness of their cotton or the richness of their silk, you can feel the dedication to sourcing top-tier textiles. This dedication to quality ensures that your creations will not only look stunning but also stand the test of time.Knowledgeable Staff (5/5):What truly sets Fabric UK apart is its staff. The employees are not only friendly but incredibly knowledgeable. They're always eager to assist, whether you're a seasoned seamstress or a beginner seeking advice. If you're unsure about which fabric to choose for your project, the staff will gladly offer recommendations and even share tips and tricks for sewing success. Their passion for textiles shines through in every interaction, making you feel like part of a warm and inviting community.Convenient Location (4/5):Fabric UK's location in Birmingham's city center makes it easily accessible to both locals and visitors. However, parking in the area can sometimes be a bit challenging, especially during peak hours. It's advisable to plan your visit accordingly or utilize public transportation if possible. Once inside, the shop's layout is well-organized, making it easy to navigate and find the fabrics you need.Competitive Pricing (4/5):While Fabric UK offers top-notch quality, it's worth noting that some fabrics can be a bit pricey. However, their diverse range also includes options for various budgets, so you can certainly find something that fits your price range without compromising on quality. Additionally, they often have sales and discounts, so keep an eye out for bargains.Conclusion:Fabric UK is a textile haven that delivers on every front. Its exceptional variety of fabrics, unwavering commitment to quality, and knowledgeable staff make it an unparalleled destination for anyone passionate about sewing and crafting. While the convenience of its city center location is a plus, parking may pose a challenge at times. Nevertheless, Fabric UK's dedication to providing top-tier materials and exceptional customer service more than compensates for any minor inconveniences. It's a delightful shop that will inspire your creative endeavors and leave you with a deep appreciation for the world of textiles. Whether you're a seasoned pro or just beginning your sewing journey, Fabric UK is a gem waiting to be discovered in Birmingham, England.

Very rude and pretty inappropriate with some of the things they say.I wouldn’t advise women to shop in there!