Co-op Food - Gatley - Gatley Road

Absolutely useless at replacing ubereats items even when you spell it out for them. Had to call them once for them to do it. Absolutely ridiculous

Good shop

It's effectively just an oversized corner shop that's really intended for top up shopping rather than a big shopping location and at that level it succeeds well.

Always a problem with self checkouts.

Good selection of stock. I have the Coop app so get personalised offers so saves money

Nowhere near enough staff working which makes non-self service / alcohol purchases last an AGE!Shelves are never stocked with some being almost entirely empty

Very convenient with good quality products. Very friendly and helpful staff but could do with more of them at busy times.

New shop is good for a quick shopping. However the manned tills are short staffed. Layout is good and the shop is spic and span.staff helpful.

A few days ago a woman named Louise gave poor customer service. She side eyed us and mumbled ID for a non-caffeinated energy drink. When I showed her my ID she moved them forward with a frown on her face. When my partner (who is 23 years old) went to buy his energy drink she refused saying “I’m not scanning these until I see an ID”. Without her scanning his drinks he explained that he never needed to show ID when purchasing an energy drink from this Co-op. She says “your a regular here and you should know yourself as a Tesco colleague that you have to look 25”. She made a dig to my partner despite knowing him as a regular customer.Louise had poor customer service skills and even though refusing an energy drink is understandable, as a Tesco colleague myself we follow the 25+ policy for alcohol only and only give energy drinks out if the customer is clearly 16+ by appearance. With her not knowing the rules and patronising my partner this was the worst experience I had in a Co-op.

I popped to the shop on a way to the park. I needed to get some eggs and asked a person where they sell it. Lady. Immediately took the attitude with me and became quite arrogant. Also only one person working on a floor If you need help and a shop worker has been rude to you there is no one else to help or complain. Poor serviceWhy to work if you don't understand what people are asking you and taking rude attitude with them.