Burnetts auto care

Great service and due care taken. Just driven down country when I picked up a puncture when leaving the A38, phoned up and they fitted me in within the hour despite being very busy at the time. Would recommend to anyone new in or around Plymouth

Excellent company, very professional, knowledgeable and friendly.They're honest and employ experienced mechanics

A good experience with Sam at Burnetts. I was recommended Burnetts Auto Care by a friend, gave Sam a call and booked our E Class in for the following morning. It needed two control arms and a wheel bearing fitted all on same wheel and the tracking done. Had the car trailed down at 8am the next morning and met Sam who looked round the car and listened to how I had done the damage. Sam explained that the work needing to be done could be completed by the end of day but they had staffing issues so it wont be ready till following day, this was not a problem for us so left the car and parts with him. Sam called the following day to advise the car would not be ready until following morning as he is still working on it, which was fine. That morning Burnetts called and explained that the work had been carried out but Sam could not do tracking as the rear drivers side wheel was a different size (punctured which is what put me in a ditch) but had done the front so it is now drivable. Picked up the car and was charged just for the work done, to which i cannot fault. I will be using Burnetts again,Thank Sam

Driven into garage with an issue. They haven't done any testing or diagnos and decided to change coil pack and 4 sparks. I left garage still having the problem. My car has 3 sparks not 4, but they still charged me for 4. Even if the sparks sold in pack of 4 they should give me the spare one to me. Also, I priced matched the other garages and they ripped me off. I'm very disappointed, especially when this garage been recommended to me. Never will use them again.

Could not ask for more from Gary, Sam & Sophie. 1st class service, advice and value this week. Sensible attitude saving the customer money.Cheers, much appreciated.

I absolutely love this garage Sophie and Sam are the nicest people you will ever meet took my car there all damaged next time I saw it looked like. New car I live there service take your car here highly recommend it

Really good service is so hard to find these days.Without a call to check on availability, my car limped into this garage.The understanding reception, from Sam the owner, his willingness to listen to my tale of urgency and demonstration of servicing skills and ability to solve the issue was a joy to behold.His attitude and abilities mean he has won this customer and I hope your interest.

2nd time of using this garage and have to say i cannot fault them in any way. Frindly and knowledgeable staff, and were also happy to talk me though the work that was being done. Work done to a high standard and very reasonably priced. Will definitely be choosing this garage for any future works

Been bringing my cars here since they opened. Honest, great service and most importantly transparent with costs. Always there to help and often have directed me to other specialists rather then just take the job on themselves, saving me some money but also ensuring the best job possible. Most garages would have just cracked on clocking up the hours and billing them to the customer, these guys are happy to see the work go elsewhere which speaks volumes. Highly recommend and will keep coming back

First time here but what a great experience basically told me what was wrong with the car before plugging it in very friendly and great service 1st choice from now on we’ll recommend thank you