The Gym Group Gloucester

Bought this mainly for the boxing bag and found out they removed it. If they don’t want people misbehaving on it they need to put it in a place where there’s usually a member of staff or in view of a camera or just put a sign up. Taking it down is lazy and not good business.

It is always crowded if I was you I wouldn’t join this specific branch

Great 24/7 gym. Been going for 2 months now with 0 complaints.Free quays parking is a massive perk too.Plenty of equipment in good order and facilities are clean.Good choice of PTs to book with if that's your thing.5 month update: still 5 stars, had no problems at all. Fantastic value.2yr update: Still a great friendly place but there always seems to be something out of order, I'm personally looking for a new gym now with more advanced weight training options. Not the most convenient gym to get to but nice if you've got the time.

Have been attending The Gym since November. It's always clean and well maintained. The classes are excellent and the instructors are very approachable which is great if you're a nervous newbie! Attending just a few times a week makes this gym very good value for money and you can also get your parking validated for the quays car park.

Peak hours are very busy, late late evening or early early morning best times. Cheap enough price for monthly fee. Only use because its near to home. Some good equipment and weights but the other users are the annoying gym types. Weights left out. Rubbish around machines. Sit on equipment using phones. Once again for the price. Sure theres worse.

I thought I would enjoy this experience, but so far it has been very poor. After paying for membership I immediately booked an induction. I arrived promptly but couldn't find a member of staff despite hammering on the staff room door more than once. I thought I would raise this with the gym group via email, but in response I got an automated reply informing me, amongst other things, how to cancel my membership! So not impressed!So far:Staff zero stars.Customer service zero stars.I have now completed two sessions without an induction and compared to other budget gyms (Pure Gym are excellent), the Gym Group Gloucester is very poor. The toilets are disgraceful with the urinals taped over. The toilet cubicles are filthy, and no soap in the dispenser. Added to that the gym and equipment doesn't appear to ever get cleaned. I would say everything is grubby and not well cared for. I thought after COVID companies would take cleanliness a little more seriously.

For weeks/months stuff has been either missing from the gym in Gloucester or broken. Then you have a 2 day shut down for maintenance . To come back and nothing has been fixed or replaced . Broken Mirrors , broken or missing accessories. Also whole pads missing now on benches or machines. I know this gym is cheap but it’s beyond a joke now.

The GymGroup Gloucester is one of the best in the town, honestly Yes. So there are some people which do not have any simple respect of noisy or education of leave the weights causing so much noisy and all them have already some behaviour discriminatory.Staffs most of them are lazy body but only one of them, only one in total used to see him cleaning the areas and clearly we can identify that is the only one which have attention at the gym and other ( he is strong, white, and small guy ), the others helps only to make space dirty and seating around when the other rather to use the machines.Even though isn’t the GymGroup fault. It’s is behaviours or whom in HR employees them. Time to let them out and leave the job to who wants to work at the GymGroup and stop to hire lazy ones.

Been using the Gym for over a year now, i cant praise Dan and the team enough they are great and everyone is welcome i love the vibe there, only thing letter it down is the music for classes, until a few months back the instructors could use there own play lists which is perfect for motivation , sadly this has stopped due to head office, the play lists provided HQ are generic and repetitive and not overly motivating and seen a few of the regular class goers drop off since in favour of solo workouts, would have been a 5 star apart from the music it is too generic now. No reflection on the team decision from HQ without member consultation.