The Christmas Cabin

I was not impressed by my recent visit to the shop. My daughter and god daughter was both holding the elf on the shelf each and then a lady who worked there came up to them and snached them both off of them saying very loudly for them to not touch things in the shop unless they was buying them and then walked off with both the elfs. We was going to buy them hence why they was holding them but after that I refused to buy them from there and we went someone else with better customer service. Christmas is meant to be a special time and excitement for children but encounters like this ruin the spirit of Christmas for children.

Very disappointed with the rudeness of the lady running this shop. My daughter and three friends were selecting items to buy when they were approached and asked why they were in there and they should not come in together. Her friends still bought items although I don’t know why based upon the awful behaviour shown towards them. Obviously not suited to a customer facing role. I can only think she was practicing for her part in the Christmas play as Scrooge.

Always love when this shop is in Southend, their prices are very reasonable and affordable. The owners are very friendly, always love to stop and have a chat when I’m in store.

Not long moved to Southend-on-sea & I couldn’t resist pop’ing in to The Christmas Cabin and what a lovely Christmas shop it is, got me right in to the Christmas Spirit, there is so much to choose from & I can’t wait to get my tree out the loft to add my new Christmas decs.Staff was all lovely and very helpful, would highly recommend and will definitely be pop’ing back down there soon to get my Christmas wrapping paper.

Great shop good prices quality items

Absolutely love this shop, been going there for years to buy everything I need for Christmas. The quality and prices are 10/10. Fantastic customer service, they are always happy to help and friendly to all their customers. A great environment to get you in the Christmas spirit. Highly recommend!