Oxford Street Therapy Centre

Been here many times over the years .injured my hip so needed new appointment , explained at time cant walk , pins and needles, not sleeping etc , told by receptionist she had my info , made appoint with sports massage for sat , turned up expected me to walk up flight of stairs , when on crutches . Explained that i always had ground floor, unable to offer . Apologised and offered a Monday appointment at half price @ 12.The receptionist then called Monday at 10 o'clock to say the sports massage therapist felt she couldn't help me , when I asked if anyone else could see me , stated no one can help you because management stated we cant help you . Asked for clarification as clearly they're meant to be a therapist centre with different therapists . I find it difficult to believe they cannot help someone who's got an injury, is that not what the centre is for . My belief is that they just simply didn't wanna commit to the therapy at half price of what they offered .The fact they could not have the decent to say before arranging appointment of trying to force someone with a support dog and crutches to attempt to go up stairs .The Sports therapist questioned is he coming with you , his a support dog .. this is new.? She stated .Am struggling to understand why this centre feels the need to be so unprofessional and unhelpful to clients , clearly its about money & ensuring clients are left in unnecessary pain because your staff members who are meant to be trained decide after i have already rearranged a appointment your team failed to allocate correctly i should not be told at that time when receptionist spoke to Aleksandra Regarding my appointment.Reply to respond, well the fact you have failed to have the decency to explain says it all . Clearly evident that it’s a money making issue but no one asked for half price it was offered due to the error in booking a upstairs room . Clearly think it’s appropriate to leave clients in pain unnecessarily because of your inability to communicate. Therapy should be based on people you care about also and not just about errors you fail to ever own up to !

A centre of excellence covering many services the jolly old NHS fails to provide, from foot care to talk therapies, muscular skeletal to crystal healing. A wonderful place I have visited regularly for more than ten years.

I love that all the treatments I need are under one roof.I have seen José on a few occasions for Acupuncture and the experience was a catalyst for deep healing and new beginnings.Mike the Chiropractor did an amazing job when I went to see him. I was stressed and anxious which led to extreme pain in my upper back between my shoulder blades. After the treatments I felt energised and pain free.I came to see Kerri the podiatrist thinking I had a nail infection. Kerri was very thorough and knowledgeable in her investigation and advised me that I didn’t have an infection but flat feet/fallen arches which is causing my shoes to rub against my toes.I recommend the biomechanical assessment with foot scan as the results helped me to correct the way I walk, putting less pressure on the rest of my body.The centre is very clean, and although parking is limited Morrisons is only a few minutes walk away and you can park in there for up to 3hrs for free.I highly recommend visiting the centre for treatments.

I have visited this place twice. Once for a massage with a bad back and a second recent visit to the osteopath for a trapped nerve. Both times I've been very happy with the service and the results! Really helped solve the pain I was having at the time.

This centre hosts an amazing amount of different therapies. I have used several and the Therapists are very experienced and have worked there a long time, which is always a good sign. Lovely reception with a welcome drink available too. It is the best place around for therapies. My family use it too.

I have visited OSTC for various treatments with different therapists over the years, and have been really pleased every time. I have always received a warm welcome, and the reception area is calming and allows you to relax before your appointment. All of the staff and therapists are friendly, professional and knowledgeable, and make you feel at ease during the treatment. I would highly recommend OSTC.

We all support this amazing therapy centre and the vast modalities they bring to their clients, patients, and customers. They do what is right in a compassionate and professional way. Wish we could give 100 stars to this well deserving centre!

Used to take a family member here to use the chiropodist kerry but had to stop using them after she prioritised social distancing over being dementia friendly. Very poor experience which caused a lot of confusion and distress for my mum.

Great attention to detail. Well presented and a good hearing experiance. Recommended checkup and future advice.

Mike has been so helpful to me, continues to help me improve, couldn't be without this place. If you are thinking of any services, don't hesitate, give them a call, everyone is friendly and if they can not help you, they'll point you in the right direction.