Bupa Dental Care Deysbrook

On 17th August I had a mastectomy and I am still in recovery as if you don’t feel bad enough my bridged tooth came out last night I was devastated as it is in the front. I called at the dentist this morning met by the wonderful cheerful receptionist who assured me I would be seen. My appointment was 9.15am by 9.45 I was home with my tooth fully back in place with no charge!Smiles are important but when life hits you hard and you can’t even smile without crying to have this treatment today was overwhelming I can’t thank them enough for what they have done for me it’s priceless.Thank you from the bottom of my heart

Easy to get an appointment but my experience will discourage me from returning. The hygienist spent most of the appointment making me feel embarrassed about my teeth. It's difficult to get a check-up due no NHS dentists available in Liverpool and not everyone can afford to go private. I thought this was really rude. Furthermore, my family is at higher risk for COVID, but the receptionists don't wear masks or encourage patients to, and I had to ask the hygienist and assistant if they would wear one. At the end of my appointment, one of their masks was under their nose. In a healthcare setting, this is the bare minimum for COVID safety. Don't think I'll be using this dentist again in a hurry!

My dentist always greets me in a professional but friendly manner. I been seeing him for nearly 30 years. He's always prepared to explain my treatment, how it will be done and will I need numbing? If I'm worried during a procedure he will give me a breathing space before continuing with the treatment.

Lovely staff reception are welcoming and my Dentist Nicola is fabulous.

Excellent dentist, all staff are so friendly.

I have been with this practice for quite a few decades now as a patient and have to say all the staff are very professional caring and polite. I attended this practice regularly for check ups and dental work carried out by a brilliant dentist called Jarrad Rose until covid hit and the fear of the unknown and my fear of dentists and I admit I stayed away for a bit until recently. I had been experiencing horrendous toothache for 5 days was lucky to get a cancellation appointment with Jarrad Rose and was met with total professionalism and a caring attitude from all the team at Bupa Deyesbrook. They know I am petrified of dentists and after being in so much pain they accommodated for me to have the tooth extracted at short notice. So I just wanted to say thank you to the brilliant dentist Jarrad Rose for being so caring, patient and always professional and not forgetting the brilliant dental nurses and admin team for their caring and professionalism. Thank you and please pass this on to all in your team. Nicola C

Ive been a patient at this dentist for the past few years. I visited this practice about a month ago for my routine check up and I was so happy with the service provided. Very professional but also caring at the same time. The reception staff are very accommodating and friendly and eager to help. And as for the the clinical staff, I feel have built a good rapport with me over the years and make me feel at ease each visit. I wouldn’t go anywhere else.

Never felt more at ease at the dentist than with Zabrina and Tanya, super friendly and so funny. Nobody likes getting their teeth drilled but they made the whole thing a breeze! Absolutely fantastic ladies!