Northern Commercials

The staff are always happy to help

Went to collect my work van very busy and big staff were lovely attentive and professional

Knowledgeable staff, helped me out a lot over the years. Good dealership.

Fantastic professional service from the time the technician arrived at my road side location, to going to the depot to have the repair completed. Probably the best Iveco repair service I've used in this country.

Front office Clark Massivley rude I hope not gona have to Deal with them again

The new daily 2020 came from the factory with defects, 8 times in service, almost a month spent in repairs, they don't know much about repairs, simple things fix weeks, standard in the Iveco brand or customer discrimination, questionable quality of the vehicle and service. Within 20 years i have not encountered such a bad service, the choice of Iveco was a bad choice.Begin the purchase with Northern commercials in Irlam,after 7 times in service (Irlam)i inform head office in Turin,finally repairs was finish in brighouse,but simple repair take a week and vehicle wasnt finish (back in another 2 days).Fear.Now (after 9 months)the vehicle after 12 visit (one months of repair without courtesy vehicle),electric hand brake is still not fixed,sat nav cannot be update (maps 2018),cruise control reach only to 88km/h (they said is normal???),some few issues from factory been solved (2 from 6).Currently the case is brought to court,my business has big losses.Iveco brand should review contract/franchise with *Northern Commercials*,it is an absolute scandal to deliver such a defective product to carry out a transport business,service level is 1 of 10,the staff is not trained well.IVECO should have counted on the commercial market at the top, but it took a big step backwards.

Not had any problems here alway pleasant staff and helpful,

Brand new 22 plate Iveco just over 1.5k miles on the clock and broken down due to leaking hose on gears. Had to call to find progress on repair ( should be kept updated) then told even though it was recovered we had to go and collect. This is very frustrating as the vehicle is new and the least they could do is collect repair then deliver back to us as we had to hire in a vehicle to take its place.