Sunflower Medical Ltd

Great refurbishment at our GP surgerywork carried out efficiently with minimum disruption highly recommend

We regularly purchase medical furniture from Sunflower Medical UK and the service is excellent.

Ordered a contaminated waste bin from this company, for the 4th time. I have always had a great service. This time, we ordered a bin which was smaller than we needed once it arrived.I contacted the company and requested it to be replaced (I understand I would have to pay the difference for a bigger bin) who advised me there would be a fee totalling £65 to return the product.There is no mention of the return/refund policy on the website whilst you are purchasing, it was only after an email telling me where this policy is was I able to find it. I believe I am right in saying Sunflower Medical are going out of thier way to hide this policy.A 'restocking' fee is an outdated fee, and absolutely ridiculous - surely no customer is ever happy being told of it. I understand that sometimes couriers do cost money - and I am happy with the option to arrange my own courier. But £65 is ridiculous to return an item!A return should be as simple and straightforward as purchasing an item.You have proven that your priorities lie in money making, rather than keeping customers happy. I am absolutely disgusted with Sunflower Medical, you should be ashamed of yourselves.You have lost a long time, regular customer.

Fantastic customer service provided, I dealt with Jackie who was absolutely brilliant in updating me regarding my order of a podiatry chair. Great service will be back. Thanks Andy

Good personal service provided and exceeded delivery expectations.

wrong company oops ;) im sure this one is great

Very slow service and yes, that's in the knowledge everything is manufuctured. Staff not always helpful too.