Royal Mail Group Ltd

Really bad service, the times of opening are never what it says on the web site,dozens of customers turn up and its closed..the times are put on the door !! but you have to drive there first to find it shut.Please Newport Pagnell Royal Mail can you up date your web site and train your staff on how to use the scanner.

Easy to find simple route and quick access to my home

Easy to find. Staff invariably polite

Staff are friendly and polite .They take the strain of the huge demands especially during Christmas in their normal stride.The city is expanding at fast rate and the service remains top notch.Thank you and all the best for the future after a difficult and testing 2020

Great Customer Service. The staff were extremely kind.

Normally very good but had letters put in the wrong address last week .

Recently in my area there seems to be a certain post person that leaves customers parcel deliveries on door steps when there is no one in, instead of following what i thought would be proper procedure and posting a arrange a re-delivery" card. Perhaps its to much bother. I guess I' m just lucky that a casual passer by hasn't yet picked up on the opportunity. If it wasn't for other Postie's picking up the slack this would have been 2 stars. An update..tracking does not always work..I have had post persons scanning a parcel at my front door and even days weeks months later the destinations are not updated (royal mails track & find phone recording tells me

The hours they've chosen to open and stay open are really ridiculous to be honest.

It takes no effort to update your temporary opening times on google. You google page states you are open until 1pm Wednesday however upon arrival your closed all day Wednesday. I have a business and I know how easy it is to update opening hours on your google page. Unnecessary

The best customer service for letters & parcel services in the South Midlands