Bluewood Letting

Horrible and totally unreliable!!!!, i rented a property with them, which was given to me in a very very bad condition, the previous tenants clothes were not out of washing machine, the half cooked food was left in the stove and sink was with vessels, half drank alcohol and glasses were lying around and the property was full of pet's hair, totally in a horrible condition. I have photo proofs for everything, which i have shared to them as well. When complained to Arun, he replied that, we can leave if we do not want to stay but the amount paid to the agent cannot be returned, that was around 400 pounds. I still have the message he sent to me. The heating system was not working and had to make multiple calls for someone to attend. The advance amount paid to Arun and Jazz, 200 quids were never returned for the temporary accommodation even after following for more than a year, i have sent messages and called Jazz more than 100 times and he don't want to return the money.The property was in disastrous condition, the carpets were quite bad and the walls are full of moulds and water dripping out of it, i had to take this property since i had no other choice at that time and was in dire need of a place to stay.My stay in their property was horrible and never want anybody to go through this. Even after all this, i have cleaned the property to the best. Totally unreliable.

I recommended Bluewood Letting to some friends of mine for student accommodation. The service they received throughout the tenancy was excellent. Whenever something stopped working they would call in and within 24 hours the repairs would be done. I have noticed some comments about deposit this was not the case as they received their deposit as promised. They made sure the property was as clean and tidy as when they moved in so within 14 days had their deposit back. I could not recommend them highly enough. Excellent service and friendly staff.

Rented with Bluewood for 2 years while at uni and I have to say I never had a problem with them. Any maintenance issue I had got sorted. Sure, sometimes it would take a couple of days to get it done which is understandable, but the guys in the office were always so nice and helpful. Also I got my deposit back when I left, minus £60 which I think it's okay given some damage was done over the course of 2 years.

Terrible. Rented from them for 2 years and I have never seen such an unprofessional agency. Our heater was broken in November and we kept calling them everyday and they took a whole month to fix it. Engineers would should up unannounced and very early AND with their own key. I got home one time and all the lights were on because one of their engineers was there fixing something...without permission.Washing machine broke twice. A friend of mine lived on the ground floor and his window was smashed by a burglar and the agency was actually mad at him for putting up some wood panels as a temporary solution.0/10 would not recommend!

Terrible service. I’m an international student and this people didn’t help at all. The washroom of the apartment I moved into needed to be fixed. The bathroom floor was damp and was on the verge of collapsing and the drainage was also blocked. It was a nightmare honestly. There was a massive hole behind the toilet seat from which a mice got in the apartment once. I contacted them and it took them a month to fix the washroom. I had to stay with my relatives far from university. The rent is so high but very poor service provided which is bad. Please double check the place before forming a contract with this agency.

Would never rent from them again, would not recommend to anyone. We had a house of theirs for our second year of uni they were aweful. Before we had even moved in we discovered that they had signed the contract for 2 groups of people which they denied and meant that the other group had to fight to get their deposits back. The house was in poor shape (really really dirty) and had problems with mice and rats. We tried to contact the agency several times after moving in before they even acknowledged our attempts let alone do anything about it. They would arrange house viewings and not let us know, appear in the house at 8am when some of us were asleep. They took ages to return the deposit and stole our Virgin WiFi router which meant we had to pay a fee for not returning it when we moved out.

Extremely happy with my experience with Bluewood. Very thorough and reliable and rented the property quickly and with no problems. Paperwork was taken care of in a quick and efficient manner and the level of service was achieved above the level I was aiming for. Overall very happy throughout the tenancy, even though there were a couple of maintenance calls that needed to be made these were both dealt with promptly by their builder who fixed it within a couple of days of being reported. No worries at the end with my deposit as this was refunded after I filled in the paperwork within a few days. Great service guys will recommend to anyone who plans to come to Coventry to rent from here.

The worst, most unreliable and deceitful company I have ever had to deal with. My tenancy (2 bed apartment) was meant to begin in July and I was not going to move in until September. I told Binder to let the property out for July and August so that it won't sit empty and myself and my mate wouldn't be paying £800 each for nothing. He listened to what I said (for once) and he managed to let out the property... but he did not let us know! I called him a couple of days before the 1st of July to pay the rent and he gave me the bank details, at this point he had already got a tenant in. I then found out from another agent and called him again and he made it out like he forgot. Anyway, I gave them the benefit of the doubt.Moving onto the day I moved in. He said the property would be ready at 1pm. I arrived and he said the cleaners were still there and it would be ready at 3pm. I came back and it still wasn't done. So I went to the property myself with him and it was in one of the worst states I have seen a property. Dirty floors, dirty stained walls, broken window, broken cupboard, broken bed, rubbish everywhere, rotting food in the fridge, rotten meat in the freezer (I assume the electric was off) and nasty mould in the shower. It took until 5:30pm to have it just about liveable. Not spotless.Throughout the year there were issues with the property such as broken blinds in the living room and kitchen which I had to remind them multiple times and guess what, were never fixed! Most of the bulbs in the property were not working, including the one in the fridge! I didn't know whether to laugh or cry tbh. They then expected me to go out of my way and buy all the bulbs and bring the receipts TO them and they would reimburse me. So... that extortionate agency fee came in handy (!) Bluewood Lettings are quick to take your money but are nowhere to be seen when it comes to returning.At the end of the tenancy, we left the property in a much better condition than when we received it. However, these dodgy agents deducted £120 from our deposit for general cleaning". £120!! So when I phoned up and asked for the company name and got the receipt they could not provide it. We also received the deposit a month late. Many people have fallen victim to their greedy

Do not use! While now they can't legally charge agency and checkout fees (the latter of which were £60 each, were non-negotiable and were taken from our deposit), they are incredibly rude. They took 2 months to return our deposits, did not provide us a breakdown of charges until we called to ask where it was, and charged us for three identical cheap beds breaking in exactly the same way implying we had done this on purpose and that they were all fit for use. None of us are particularly heavy people. We also found the house in a filthy state and I personally cleaned it top to bottom returning the keys with the house in much cleaner state than it was found. Viewings are very intrusive. If took ages for any maintenance we needed doing to be done. My room had a storage cupboard with a hatch to the loft in it and several times, I had to move all of my work equipment in and out so they could install insulation and then survey it IN APRIL.

A terrible company !!! Liars who don't carry out the service they sign up to with tenants. Only out for money !!! Director Jaz is a millionaire on the back of landlord and tenants misery. This company should be struck off