Chells Building Supplies

Very good service

Local business excellent service and prices

Awful customer service and a very bad attitude in dealing with their own errors.After using them for an extension and making several orders with them previously I was let down massively without any apology or recompense for the time and money wasted. In fact, they were rude when challenged.My penultimate order was messed up - items half delivered, the missing items a couple of days late (with no message or explanation).final order was a complete shambles. Items not delivered and Chells telling me that they had been. They finally acknowledged their error and delivered the missing items over a day late with no urgency, just a big attitude problem when challenged.I asked what they could do to put me right (x2 bricklayers and labourers on site with nothing to do - but I still have to pay for).They told me they wouldn't do anything at all.Unreliable and unhelpful service. Very poor customer care. I hope that the busy phase of lockdown they are experiencing lasts for them, because their service will turn people away when the dust settles!

Friendly, helpful, cheerful. Always have what I want, and if they don't, they order it in for me. If they don't supply what I'm after they usually know someone that does. The prices are reasonable and they're local ...

Staff have serious attitude problem and an evident lack of intelligence due to rude comments about smart attire. Only went in to collect a recipt that was not delivered resulting in going out of my way. Did not expect such unprofessional behaviour towards a long term customer, but not for much longer, will not be using Chell again.

Great place to visit if you're in the stoke area and need any building materials.Very knowledgeable and professional

Recently found this place and purchased just once. Helpful staff and best priced. Would be buying from them as my first choice for any building material. Highly recommended.

Had a ton of soil delivered , eay to order and delivered spot on time. Well recommended

If they haven't got it they can get.Catherine and the team are welcoming and very helpful