Wave Bathrooms

If you want knowledge and experience, quality and longevity, then Wave is the place to go!We went to see Gary seven years ago for advice and ideas on refitting our 15-year-old bathroom and master bedroom ensuite, which had both seen very heavy use. We wanted to ‘make the main bathroom ‘bigger’ somehow and enable incorporation of a shower, rather than just having a shower over the bath - but we still wanted a bath. Gary drew up perfect plans for us, using previously wasted space at either end of the bath and around the original pedestal sink. He suggested taking a square area from the ‘dark corner’ of our adjacent ensuite to provide the perfect space for a shower. He recommended a partly built-in sink with cupboards beneath. There was even room to put in an additional door (Jack & Jill doors), thus giving the option of ensuite facilities for Bedroom 3 – and room for a laundry basket. The existing radiator was replaced by a stainless-steel heated towel rail in a different position. We chose coffee-coloured tiles that we saw in Wave’s showroom for wall and floor.Despite the loss of an area of the ensuite to accommodate the shower in the main bathroom, Gary designed an ensuite for us that looks much bigger than the original room and with no dark spaces. We now have a spacious Impey wet-room shower area (with glass side panel), hanging toilet and beautiful sink with off-the-floor double-drawer unit beneath. Gary has an eye for what looks good. Taking into account our likes/dislikes, he guided us to the perfect combination of sandy-coloured wall and floor tiles and darkish brown drawer unit. He even recommended visiting Landford Stone as we wanted a dark brown marble effect window sill to complement the sink drawer unit. The existing radiator was replaced by a stainless-steel towel rail positioned alongside the sink.Nigel King, a fitter Gary recommended, did the work for us and we were absolutely delighted with the results.In early 2016, Nigel fitted another bathroom for us – this time the guest bedroom ensuite, which had also seen a lot of use since the house was built. Of course, we’d been to Wave again and discussed what we wanted – some re-ordering of the room was needed to optimise use of space. The new design incorporated another Impey wet room arrangement comparable to that in our master ensuite, sink with single off-the-floor drawer unit underneath, hanging toilet and stainless-steel heated towel rail. Gary also supplied a Roper-Rhodes two-door mirrored wall cabinet (with light and shaver charging point) for above the sink, which Nigel set into the wall for us.We chose a combination of white wall tiles (with grey grouting) and one wall of grey ‘wave’ tiles that we saw in the Wave showroom (highly appropriate!). During the actual installation, we realised that the floor tiles we’d chosen looked too dark. We went back to Gary and he immediately said that we could return them and he’d give us a full refund. He suggested we try a local tile warehouse, where we found the perfect match. We returned to Landford Stone for a white/grey marble effect window sill and shelf above the toilet. Once again, we were thrilled with the result – a lovely light and roomy bathroom. We cat-sit our eldest son’s two cats from time to time and we’ve found that the space beneath the sink drawer unit is perfect for their covered litter tray – an unexpected bonus of Gary’s design!More to follow ...

Service at its best! Replacement part provided same day with no quibble, even after 5 years. Thank you Wave.

Excellent professional service and advice from Gary. Quality products only with updates on delivery, etc.They know what they’re doing and we would highly recommend.

i have used Wave for a number of years on a variety of projects and have always found Gary and David to provide an excellent personal service and nothing is ever too much of a problem. An example is i had a slight issue with a basin tap and it was replaced immediately with no questions asked….. you don’t get that from Amazon and business like this are harder to come by so use them or lose them!

We visited the showroom with some ideas of what we were looking for. Gary was very helpful and shared his knowledge of products and their quality. Ordering was easy and the delivery made by David was very efficient.Thank you for your help.

Outstanding and knowledgeable customer service. We had a Wave bathroom fitted 5 years ago which we love. Popped in to see Gary today as a problem with the thread on the basin plug. He had a replacement to hand, advice on how to fit it, no charge and our basin is now fully functioning. Fantastic service.

Had a wave bathroom fitted 2 years ago which we love.Recently have had help from David with replacing seals - very prompt service so thank you!

We are extremely pleased with our bathrooms from Wave, really good quality and excellent service. We've installed one bathroom which has received a lot of positive comments. We would have no problem recommending Gary's services, thank you Gary :-)

Gary was extremely helpful in designing our downstairs shower room to maximise the space and enable us to have a walk in shower. He was very knowledgeable on all the products and assisted us to choose some really good quality products at affordable prices. He helped us to choose the tiles furniture and flooring so that it all worked together and we are delighted with the end result.David delivered all the goods on time to enable our fitter to commence the work on time and was equally helpful.I have no hesitation in recommending this company if you want a quality bathroom

We recently had the pleasure of experiencing the exceptional customer service of Wave Bathrooms, which once again surpassed all expectations. After installing our bathroom fixtures 15 years ago, we encountered an unexpected issue with a specific part. Anticipating the difficulty of finding a replacement for such an old model, we decided to visit the original store, where we made the purchase – and I am so glad we did.Wave Bathrooms went above and beyond to assist us in locating the elusive replacement part. David and Gary’s dedication to customer satisfaction was evident from the moment we explained our situation. Instead of dismissing our inquiry, due to the age of our bathroom fixtures, they took it upon themselves to scour the internet and track down the necessary details for the replacement part.To our utter delight, David not only found the elusive part, but provided us with a link to the Suppliers online store so that we could purchase it direct. This level of commitment to customer service is truly commendable, especially in an era where many businesses prioritize quick transactions over genuine customer care.What sets Wave Bathrooms apart is their understanding that customer loyalty is earned through trust and satisfaction. By assisting us in sourcing the replacement part online, they demonstrated a commitment to ensuring our convenience and minimized additional costs that might have been incurred if we purchased the part through their store.The efficiency, professionalism, and genuine concern for their customers exhibited by Wave Bathrooms make them a shining example of what every retail establishment should aspire to be.We wholeheartedly recommend Wave Bathrooms to anyone in need of bathroom fixtures, accessories, or exceptional customer service. They have proven that their commitment to customer satisfaction extends far beyond the initial purchase, making them a true STANDOUT in the industry.