Platinum Toyota, Trowbridge

The team were friendly, helpful, professional and very knowledgeable. They took their time to ensure they found the car that was most suitable for our needs. Many thanks particularly to Damien and Kyle.

On a whim, my Dad told me to come to Toyota as I was interested in getting a new car. I didn’t know what I wanted, and I came in with a very open mind. We were warmly greeted by Kyle, and I must say from start to finish we were totally impressed. Every question we asked, he got an answer for us, he did what he could to make sure we had a good deal and recommended what would be best for my likes and dislikes. I came home with a 22 plate grey Toyota Corolla and I am over the moon. It’s absolutely perfect, and I couldn’t rate the customer service any higher! Now my Dad is interested in a new car and wouldn’t go to any other car salesman! If you’re looking for a new car, Kyles your man! Thanks again.

My experience is that their service team is very unhelpful and cold to me. Upon a request for sale of a wheel arch liner (to replace a damaged one), their service team repeatedly refused to direct me to the parts team. Instead, they repeatedly advised me to pay extra to go to their recommended garage for installation. After it turned out that their recommended garage was too busy to even to give a quote, and after my further repeated requests, their service team finally but very reluctantly directed me to their parts team. I eventually managed to buy the required part from their parts team.

Can't fault the team at Toyota, had a light come up on my dashboard .Popped in and technical mechanic said it was to do with my tyre pressure and pumped my tyres up.Many thanks , got my elderly 81 year old dad home after our trip from weymouth .Above and beyond staff at Toyota , can not fault . I always buy from toyatoa trowbridge.After sale service excellent .Thanks

Naomi is fantastic! Super friendly and was happy to answer any questions I had after my MOT and service. It can be a bit intimidating going to any car dealership but I have had nothing but good experiences with all the staff at Platinum Trowbridge, thank you!!

Helpful, clean and tidy and I think a good price for servicing.I would recommend this garage.

Fantastic service from Mike. Made me feel very welcome and explained everything. He also took an interest in my general life and don’t just talk about selling a car. Mike is a credit to Toyota Trowbridge. Thank you for everything Mike.

I had my second service there, the staff always pleasant, the service was done in a couple of hours the car came out after a wash and vacuum. I have to wait for my car as I live in Bristol, tea and coffee and TV in the waiting area.

Really happy with our purchase from Mike at Platinum - he was professional, friendly and has great product knowledge. Would absolutely buy from him again.