Costa Coffee
395 Reviews
$$$$
- Friday6 am–7 pm
- Saturday7 am–7 pm
- Sunday7 am–6 pm
- Monday6 am–7 pm
- Tuesday6 am–7 pm
- Wednesday6 am–7 pm
- Thursday6 am–7 pm
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
92 S Ealing Rd, South Ealing, London W5 4QG
Hours
- Friday6 am–7 pm
- Saturday7 am–7 pm
- Sunday7 am–6 pm
- Monday6 am–7 pm
- Tuesday6 am–7 pm
- Wednesday6 am–7 pm
- Thursday6 am–7 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
- Outdoor seating
- Fast service
- Quick bite
Recommended Reviews
Kayhan Akcay
08.03.2024
Costa Coffee
Came back after a long time to my once and still and will forever be Coffe Shop again. People serving changed. Asking the question which is unlikely to get a yes" answer. Is she still working here? No
Emma Corrigan
28.02.2024
Costa Coffee
Particular person in there who loves ordering people around in front of customers. Doesn't mind ignoring a queue to do some irrelevant task either!
Chinna
22.02.2024
Costa Coffee
Very nice coffee shop. I was quite surprised with the size of the shop. The staff was super friendly and have extra chocolate sticks and marshmallows for the kids.
Marc Magnou
20.02.2024
Costa Coffee
I don't usually write reviews but oh god, come on. I came today to the store with my child at 4 o'clock. I have ordered my usual. An iced mocha. Omg the worst one I ever had. It looked like vomit. She did put syrup inside and shake it with her hand.... that's not an iced mocha. She made another one when I asked her but was very upset, you could see it. She poured the hot coffee straight into the plastic cup(not the paper one) and add milk and mixed it into a blender. The blender contained 80% of ice and 20% of milk and coffee. So she made a new one, without chocolate. The second one taste like water as there was more crushed ice than actual coffee.....(She did throws away the rest of the mixture as she exageratly put too much ice into the blender)I am not used to write bad review but having a monstrously bad coffee in a coffee shop is ridiculous.Not nice. Please see the pictures attached. People do pay for a service.Today 05 June 2023. At 4pm . The lady that served us was blonde.
Safia Salih
02.02.2024
Costa Coffee
I recently visited the South Ealing Costa Coffee location and was extremely disappointed with the level of service I received. The staff members were rude and dismissive, and the coffee I received was of poor quality and did not meet the standards I have come to expect from Costa Coffee. Overall, my experience was terrible and I would not recommend this location to anyone.I have been a loyal customer of Costa Coffee for many months , but this experience has left a bad taste in my mouth. I hope that the management team takes notice of the poor service and takes steps to improve the quality.of products and the behaviour of their staff.In summary, I would not recommend the South Ealing Costa Coffee location to anyone looking for a quality coffee and good service. Save yourself the time and frustration and go somewhere else.
Ground Control
22.12.2023
Costa Coffee
The staff at this Costa are the best. That's what makes this place one of the friendliest coffee shops ever to exist. Sara in particular is a legend, but all the staff here need a bonus/promotion !!!
Monica Paula Neculita
21.12.2023
Costa Coffee
Just had my iced coffee made by one id the girls i think is the manager… it is soo good. Every morning getting my coffee from them and always nice and lovely service.
Intense Gaming
19.12.2023
Costa Coffee
Came there Yesterday with my cousin, Sonia was a joy to be met with, phenomenal customer service, professional behaviour and willingness to help, helped me decide on my coffee as honestly I'm a Starbucks person but she just made my experience this soo much better. Thanks a lot and thanks again!
الصبر جميل
17.12.2023
Costa Coffee
Dear Costa Coffee Customer Service Team,I am writing to file a complaint about a rude staff member and bad service I experienced at the South Ealing Costa Coffee location on. I was extremely disappointed with the level of service I received and I would like to bring this to your attention.During my visit to the South Ealing Costa Coffee, I was treated rudely by one of the staff members. She was dismissive of my question. Additionally, the quality of the coffee I received was poor and did not meet the standards I have come to expect from Costa Coffee.I was very disappointed with my experience and I believe that the behavior of the staff member was unacceptable. I would be grateful if action will be taken to ensure that all staff members are trained to provide excellent customer service.I have been a loyal customer of Costa Coffee for many years and I would like to continue to support the company. However, I cannot do so if the level of service and quality of products is not up to par.Thanks for paying attention to this matter.
Hannah Seddon
16.12.2023
Costa Coffee
Have never written a review before but was appalled at the service I received. I was handed one vile iced latte (undrinkable). I was then handed two drinks one of which I was confused by as I did not order this, I enquired 'o sorry I ordered one hot drink, was I charged for two?'I got a very snappy 'o course you haven't been charged for two'As if I was some form of village idiot and even another coustomer commented to me about how this was not an acceptable way to talk to someone.My friend is also visually impaired, the guide dog might have given it away. They did not call her order out and seemed shocked when she did not collect it. I was also unaware the drink had been made and no one would tell her what drink it was. She can't see. A degree of coustomer service and understanding would be nice.
Add Review
Map
92 S Ealing Rd, South Ealing, London W5 4QG
Costa Coffee