The Bromley Bathroom Company Ltd

Robert and Heather were great from start to finish. They helped us identify and design all the products we needed for our bathroom without ever feeling like we were under any pressure to buy. Robert and Heather were always on hand to help with any issues during installation. All round five star service and great company. They even give you chocolate, which is an added bonus. Can’t recommend TBBC enough!

From Mr & Mrs Young: We would would not hesitate to highly recommend the Bromley BathroomCo; they are an absolute joy to deal with, so much so, that they have supplied four bathrooms for us. Their meticulous care and knowledge coupled with the extensive showroom stocked full of beautiful products makes the entire process an absolute delight. This is easily the best company we have ever dealt with.

We needed to update our en-suite shower room, and having been recommended by a neighbour contacted Robert. As a result he installed not only the en-suite but also our main bathroom. His work is really professional and he has a high standard of customer care both during and after installation. We would unhesitatingly recommend him to anyone. Very satisfied customers. Orpington.

Wonderfully helpful and extremely knowledgeable with a fantastic selection of products.

We just wanted to say an enormous thank you to you. Our downstairs cloakroom is now finished and is exactly what we wanted. Thank you so much for organising the radiator to be painted to match the furniture. It's an exact match and is perfect! Also thank you for sourcing the sink for us, even though you don't normally stock that range. We are so grateful to you for your if that's what you want

READ BEFORE BUYING!! April 2021 I bought an ex display bath. March 2022 a crack appeared in the bath because I had left the water in it over night, which poured through my bathroom ceiling. Initially the manager put the responsibility on the manufacturer saying it was not fit for purpose. The Manufacturer agreed to supply a new bath. Because I had dared to ask who would take responsibility for the labour costs of 5K, the manager has now spitefully asked for the manufacturer to withdraw their offer (of which there is a video recording to prove offer) and offer a measly amount that rectifies nothing. Before this, 6 months into having the bathroom installed the new vanity unity warped. The manager told me that I had not shown any gratitude because he had replaced the carcass! The products in this shop are beautiful but the customer service once things went wrong have been shocking. If this was a larger company, customer service would have been a priority. Because this is a small business, the manager has acted with ego and become personal, stating untruths as facts. Shockingly, he lives one road away from me! I have three children and have not had a bath since March! His initial claims of 'don't worry, I'll look after you' quickly disappeared when he thought he would be out of pocket. Honestly, I wish I'd gone to somewhere established. Legal proceedings will now unfortunately commence.

From the moment we walked in to the showroom, Robert and Heather at the Bromley Bathroom Company were fantastic - they were incredibly welcoming, spent the time getting to know us and, most importantly, clearly knew their stuff when it came to bathrooms.We were keen to upgrade our bathroom and wanted something that would not only look amazing, but was built to last. We had a good idea of the look we were after, but it’s not the biggest space so we didn’t think there was much we could do for the layout. How wrong we were! With Robert’s expert guidance we were able to completely reconfigure it - it’s turned what felt like a small, dated bathroom into a much more useable, luxury space.Robert only employs the best fitters and ours really went the extra mile. Robert closely supervised the build throughout and was always on hand whenever we had a concern, a question or just needed some reassurance.If you’re looking for a high end bespoke bathroom with service to match - we couldn’t recommend the Bromley Bathroom Company more highly.

Robert and Heather were fantastic from start to finish, offering really good and honest advice. They worked collaboratively with us to help create our vision and provided great direction at every stage of the process. Their showroom is also amazing, with some fantastic, top quality products. Highly recommended.

Robert and Heather are truly a rare find these days: both have a complete commitment to customer service, pay close attention to detail, are generous with their time and advice, and demonstrate unparalleled expertise in their field. And both are lovely, lovely people!We approached them with a mandate to renovate three bathrooms to an ultra-high standard. Robert spent literally hours with us, patiently walking us through the various options and sharing the benefit of his extensive product and project planning experience. We never once felt rushed or pressured to buy.I will forever be grateful to Robert for coming out to us personally on Christmas Eve to fix an issue. He did so with a smile on his face and seemed to take genuine pleasure in being able to help despite the obvious disruption to his own Christmas plans. His dedication to customer service truly shone through.Ultimately, we are delighted with the outcome in all three bathrooms and have absolutely no hesitation in heartily recommending the Bromley Bathroom Company. Thank you Robert & Heather! We'll see you on the next project!

My husband and I popped into the showroom last year when renovating our home and ended up using Bromley Bathroom Company for all four of our bathrooms plus our cloakroom. Robert and Heather were so welcoming and friendly and went above and beyond to make sure we got the bathrooms we’d be proud of. The master ES has become my favourite room, a real sanctuary. They were professional throughout, always available to help and advise. Top service!! I can’t recommend them highly enough. Exceptional service whether the project is big or small.