TUI Holiday Store
59 Reviews
- Friday9 AM–8 PM
- Saturday9 AM–6 PM
- Sunday11 AM–5 PM
- Monday9 AM–8 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–8 PM
About the Business
TUI Holiday Store, 124-128 St James' Pl, Edinburgh | TUI.co.uk | Find and book your next holiday at the TUI Holiday Store in Edinburgh. Whether you've already booked online and need a helping hand in-store, or thinking about your next holiday, our Travel Experts are on hand to take the hassle out of planning your trip. We package everything, from beach holidays and city breaks to globe-trotting TUI Tours, Lakes & Mountains getaways and Crystal Ski Holidays. If you've already booked a hotel, we offer flight-only too. We're also cruise experts. With Marella Cruises, you can sail to over 120 destinations, with tips and service charges all taken care of on board. For an adults-only experience, try our TUI River Cruises. Combine culture-packed excursions with entertainment and a choice of restaurants & lounges. Our range of holidays doesn't end there, our Travel Experts will help you find the perfect holiday to help you live happy. At our TUI Travel Money counter we can offer you great rates on over 50 currencies worldwide, with no commission.
Contacts
Call Us
+441316533792
124-128 St James Square, Edinburgh EH1 3AD
Hours
- Friday9 AM–8 PM
- Saturday9 AM–6 PM
- Sunday11 AM–5 PM
- Monday9 AM–8 PM
- Tuesday9 AM–8 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–8 PM
Features
- Wheelchair-accessible entrance
- On-site services
Recommended Reviews
Gurdeep Kaur
04.03.2024
TUI Holiday Store
Thanks to the store manager Chloe, my family and I had the best holiday in years. Our trip to Greece Rhodes was highly recommended and catered exactly to us. If you’re looking to book your next get away, pop by to see her.Gurdeep x
Hayley Douglas
27.02.2024
TUI Holiday Store
Had the best experience with TUI st James. I booked my holiday with Amy and she was outstanding. Amy thought of every details you could possibly think of and went out her way to ensure my holiday was a dream. Nothing was too much hassle and Amy made the process so easy and enjoyable.
Vicky E
19.02.2024
TUI Holiday Store
We visited Edinburgh the other day and thought we would call in at TUI St James square, to see about a holiday we were interested in that we had no luck booking at any other TUI store local to us.It was just as well we went in.We cannot thank Lauren enough for sorting out the 3 week holiday to Thailand that we wanted.Very professional customer service. It was the most help we got from any TUI representative, whether that be over the phone or on a face to face basis.We left as 2 very satisfied customers.
Lucie Wood
15.02.2024
TUI Holiday Store
I've been dealing with Alex from this store for the last few weeks to find the perfect family holiday for next year.I was that nightmare customer who didn't know where I wanted to go and had no specific requirements.Alex was amazing. Nothing was too much trouble and she went above and beyond to find us a holiday and boy did she find us a holiday!!!She was kind, polite and professional every time I spoke to her, she's an asset to the company.
Stephanie Kim Lavery
03.02.2024
TUI Holiday Store
Booked our holiday to Turkey through Chloe at TUI @ St James 2 years in a row now and couldn't be happier. Chloe has been so helpful and always there when needed. She offered expert advice and went above and beyond to give us as much information as possible about our hotel. Will be using again for our October holiday
Jeannie Brooks
29.01.2024
TUI Holiday Store
Alex @ TUI has been amazing as usual. She always goes above and beyond for myself and my family. She find the best holidays / deals for us. She's on my speed dial and I recommend her to all my friends and family. We currently have two vacations pending, Egypt in December and a family reunion in the Carribbean. We cannot wait. Thanks Alex and all the team ❤️
Rosie Francis
21.01.2024
TUI Holiday Store
I'd like to personally thank Chloe, Carly and Jenny (and anyone else I might of missed out) at the Edinburgh St James store.Unfortunately due to the wildfires, my holiday to Rhodes got cancelled last month but the girls at TUI made the process of changing my holiday so easy!They managed to switch my holiday (in less than 1 hour) to the same 5* hotel but with an even better beach than we initially had!Not only did they do that but they also gave me compensation which I really appreciated and paid the extra on the new booking.For this, I will continue to use TUI when I book future holidays as they really do offer great protection and make the entire process of booking a holiday so easy.Thank you so much girls I really appreciate your help!! I will always recommend TUI to my family and friendsRosie X
Sameera Ramzan
04.01.2024
TUI Holiday Store
I had to cancel and reschedule a partly paid holiday due to a family member’s illness this summer. Chloe, Erica and Alex went above and beyond to help me and we finally booked another holiday next year with minimal money loss. They were incredibly supportive and helpful each time I called to discuss options which proved a little tricky. They were absolutely fantastic and extremely helpful. Very happy with the customer service of this branch of TUI.
Jim Hughes
27.12.2023
TUI Holiday Store
Zoe was very accommodating in getting the booking for our cruise all sorted. This included having to take account of there being a one-year-old baby in the party. She was pleasant and efficient to deal with and very helpful. I would use the TUI store at St James to book another holiday.
D B
26.12.2023
TUI Holiday Store
Had a great experience today booking flights plus hotel stay with Alex at TUI today - it was my first time booking a long haul flight and Alex made the process so straightforward and super stress free! Fantastic customer service, thanks so much!
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124-128 St James Square, Edinburgh EH1 3AD
TUI Holiday Store