Safestore Self Storage Luton

Bilal is fantastic. Amazing customer service and really quick thinking.No doubt Bilal will be promoted through the ranks very soon.Cheers. I will be recommending this service.

Safestore provided me with great support and clear information about getting my house contents into storage between move. Very good value for money and swift answers to queries I had both by phone and email. I would strongly recommend SafeStore to my friends and family.

Really happy with the service. Good value. Check in and check out was easy process. Giving notice was simple and straighr forward. Even got refund for days that didn't use in the monthly payment. Refund was also prompt.The only thing that I didn't give 5 stars is when I was indecisive about what to do with my stuff their sales kept calling me which was annoying.

Super place and awesome helpful, friendly staff and service!

Excellent service from Staff when plannig for my storage needs.Helpful and detailed explanation of the costs.Kept updated by email with invoices attached.However, I read a sign outside the storage unit that said - 24/7 access. I pressumed that I could enter the unit and bring my items at anytime as I had been given a fob.When I went to unload at the unit, it became obvious that it was closing at 6pm. A voice came on the intercom at 5.30pm asked that we start to return trolleys to the loading bay, as the facility was about to close.Fortunatly, we spoke to a very helpful man in office, and he advised us that he was there until 6pm and allowed us to stay until we had completed unloading at about 5.50pm.Althoigh I was grateful for the Staff member's assistance, the experience was very stressful.Did I get the 24/7 access wrong?

Very good experience overall. The storage facility was excellent with good space. The guys (Bilal and Rahat) were very helpful and provided excellent customer service. Thank you!

The staff at Luton have been extremely helpful and professional. I appreciate how good their service has been so far in our time with them, both face to face and on the telephone.

The Luton team were brilliant. The service provided was great, the unit was a great size and was well protected and the help they provided was amazing. There were even cases where they called me back to help me further with my queries. All round great experience