Platinum Emergency Services Ltd

I would definitely recommend James, very friendly and good quality work

James has provided a professional and friendly service, making the 'how' and 'why' really clear to us.

We called Platinum Emergency Services for an annual service. James was extremely knowledgeable and thorough and explained an issue we had clearly. This is the second time we’ve had him around and is a very trusted person, ensuring that my boiler is safe and fit for purpose. Highly recommend!

Lifesaver! James fixed the issue quickly and took time to explain the problem to me. Total pleasure to deal with. Would highly recommend.

Great service, James is always on time clean and explains the whole process

Great service from James, called out to fix a leaking pipe and he was over with the problem fixed within a couple of hours, and everything explained comprehensively. Would definitely get in touch again for future plumbing work

An absolutely brilliant call out. James was so kind, compassionate and professional as he worked through the different issues we were having.He took his time to fully explain everything to us, demonstrated where the problems were and how they were going to be rectified.We were incredibly stressed by the issues we were having and James guided us through solving the issues in such an empathetic way. He’s really helped us to find peace of mind after a lot of stress.I cannot recommend giving James a call enough.

Giving a quick review to James who's been extremely friendly and professional. He came a few times to fix our windows, and door locks. Explained everything well, and gives tips on how to avoid any other problems. Always great to see him! thank you James.

James came over to service my boiler. He was thorough and extremely helpful, offering lots of reassurance and advice around some of my concerns. He was incredibly professional and a real pleasure to deal with. I'll definitely be using their services again.

I cannot stress enough how fortunate we were to have found James ! After a distressing encounter with a previous plumber who left us with an incomplete job and a frustrating leak, James was our saving grace.James has exuded professionalism, knowledge, and a genuine desire to help. We were close to tears after our previous experience, but James immediately put us at ease.What truly set James apart was his willingness to not only fix the issue at hand but also educate us about the entire plumbing issue. His passion for his craft was evident as he shared valuable insights and tips for home renovation, going above and beyond this particular call-out.We felt like we were in good hands throughout the entire process. James made sure we were well-informed about the repairs he was making and patiently answered all our questions. We couldn't be more grateful for his expertise, professionalism, and kind-hearted approach.