Clent Hills Vets

Today i took my guniea pig to the vets, the wait time is quite long however if your willing to wait its worth it. The vet was so calm and patient willing to check her thoroughly making sure there were no problems. Lovley vet thankyou and the receptionist was lovley thankyou for your help

Yesterday Merryn was spayed and we can't thank Will and the team at Rubery enough for taking such excellent care of her. We were especially anxious after losing a young dog last year and they really helped us as well as her. I know we aren't alone as family members have also had really positive experiences with the other surgeries in the group.Just a couple of hours after getting home she was enjoying the evening sun and then settling to sleep with her pal - Orla - even if separated for the night by a gate!!

horrendous experience our poor baby took over 2 hrs to die ..our jack Russell whome we had for over 16yrs & regarded as our child was rushed in as an emergency ..the vet didn't seem to know what he was doing he took four unsuccessful attempts to put her to sleep via intravenous drip all unsuccessful a further attempt by injection into heart also failed causing my wife & myself extreme trauma even the vetinary nurse in attendance foundit very upsetting after about an hour of his incompetence he was forced to call in a vet from a neighbourin practice we were left in consultation room with our poor baby for over two hours whilst the idiot vet attended to other customers eventualy the substitute vet turned up and did the job within five minstrels of arrival ..both my wife & I are still suffering trauma & flash backs of this horrendous experience

Fantastic practice. Really welcoming and helpful. Our pup was really at ease during her appointment. We would absolutely recommend.

Used to be registered at this vets but they would only treat my cats reocxuring ear infection with medication.Unfortunately we had to move to recieve a more aggressive treatment.Would still highly recommend

Took our cat in for a skin complaint on the face and ears. The antibiotics prescribed did the job in 2 weeks.However, the vet was the least friendly or interactive, I've ever come across. He decided the cat needed a flea treatment even though his white fur was clean when checked. This wasn't in stock so they said they would order it. So paid for everything else and left.Got a text next week that it had come in, but due to building work and the fact the cat was fully healed, never went back for the flea treatment.Fast forward a month and we get two debt collection letters dated 5 days old, saying we had 6 days to pay! Only in this letter were we told the cost of the treatment and had no other reminder.This is a disgusting way to jump on people with threatening letters soo quick.After a weekend of worrying, we spoke to a friendly receptionist Chelsea who sorted it all by cancelling the treatment and the demand for money (hopefully).I got the impression this was not the first time this aggressive letter had been sent.We won't be using this vet again and will go that bit further to the lovely Manor Vets.

Brilliant advice and pet care. Mr Stroud was thorough and explained everything in detail regarding my cats health problems, with a comprehensive plan of action. I was given the most cost effective options so I felt that our best interests were important, unlike other vats that I have experienced who can seem to try and find the best way to keep you paying the most for medications etc. Thoroughly happy with every aspect of this vets practice. It's the safe pair of hands that I want.

Excellent vets, can't recommend enough. We've had some bad experiences with vets over the past few years and finally found a practice we can trust. Professional and considerate. Last week we had to say goodbye to my old boy which has been heartbreaking but the team were so lovely through the whole process and compassionate. Thank you!

Had a very good experience with this vets. Very happy with the level of care and attention, especially with my cat that appears to have a heart murmur.

Really impressed with our first visit (18/04/23) – Amy (the Vet) was really great with Saffy (our Cat), who had to be sedated last time she went to a Vets. Amy was really considerate and Saffy remained calm so no need to sedation. Amy listened to what we said, explored different treatment options and costs and came up with a treatment plan that works well. Very happy to sign up and return to be honest. Would recommend for sure.