Castle View Aparthotel

We wouldn't recommend this place to stay to anyone . It was full of mould and dust. The bed was only 4ft so not big enough for 2. Windows boarded up and screwed shut so big safety issues.

Stayed here as it was “close” to the Black Country museum… it’s not! 25 minutes to jog/ speed walk, longer to walk!They state they send emails with codes to get in, still waiting for those! We instead ended up ringing to gain access. There is no management on site so it’s all by coded locks, which the lockpickinglawer on YouTube shows you how to defeat! But there is cctv, if anyone monitors it?The room we stayed in was right on the corner at the front, and could seriously benefit with secondary glazing! Single pane windows are rubbish for noise deadening and also heat retention. It was cold and noisy!The kitchen in the photos is non existent. We had a kettle, a fridge and a dehumidifier, and between the later, noise to keep you company all night! The imaged microwave/ cooking facilities are a lie!The tv was on the wall perpendicular to the Ariel socket, with a door in between… cable tv is non existent as advertised nor was even terrestrial! Again, another lie!There is WiFi, but without information to access it, the smart tv remained dumb and we couldn’t get on the net either! Oh and that’s a third lie, they have made!The bathroom is ok although I had to fix the bathroom sink plug, one of the only redeeming features is the powerful shower!The car parking is street based and only available in the evening for free. So no lie in, unless you want a ticket! The promise of a car park is a fourth lie.The coffee machine in the entrance was broken for our entire time, so clearly not serviced or monitored. Given it is a revenue source, you’d think they be on it!Finally the deposit which is taken, and supposedly returned within 7 days, is not! They don’t answer their phone to you, and ghost your messages. You will only get it back by disputing it with your bank!TLDR: they scam you for a deposit, room is cold & noisy, tv and WiFi is not there, nor is the cooking facilities, but the shower is ok.I wouldn’t stay here again.

The hotel is in a great location. Right in the town centre. That us the only good thing I can say about Castleview. The customer service was terrible. Staff were rude and unhelpful. The rooms were cold due to them not putting on any heating unless you actually call them to say that you're sat there shivering in your coat. The beds desperately need replacing, I slept in a ditch in the bed, with springs poking in to every bone. Went home with aching muscles and very poor sleep. All in all, i donner recommend to anyone. Worse place I have ever stayed.

I stayed there for a week and it was fine, but of the wallpaper was coming off, there wasn’t anyway of cooking anything, and the bed was two single mattresses pushed together.Not the best but it’s cheap and ok

Me and my friends and daughters stayed there for the night for my daughters 18th birthday the lady was lovely even went out and brought my daughter chocolates and wine for her birthday price is really good has well had a lovely stay will definitely be going back there

DON’T STAY AT THIS HOTEL!!!!This is the worst hotel I have ever stayed in. The building is very old and smells, the rooms are very cold. almost nothing is not working in the room as shown in the pictures. rude management, disgraceful hotel.

What a horrible hotel I paid upfront and stayed two night with no heating. Rooms were freezing and when I called them they didn’t do anything about it.. would never go back and Advise people to look for another options

The room was ok, although there were water stains on the ceiling and wall whére the shower above had leaked .The worst point was the constant traffic noise as it was on a main road.Double glazing would help greatly.Not the place to go if you want a good night's sleep