Monty's of Sheffield

Would give it zero stars if it were possible. How can you try and do business with a business that does not answer the phone, does not respond to call back requests and is frankly impossible to get any response from. Wanted to book a car in for some work but have more chance of going to the moon! Get a grip Monty's - that is no way to run a business.

I had been looking for a specific Vitara and saw one on Monty's web site. I held it with a deposit and then had a chat with a great sales exec' Jon. The cars history and spec was excellent and so I bought from a distance" and then travelled up by train to collect the car. The car and Monty's and Jon didn't disappoint! The car was as excellent as they had described and competitively priced. All went well and Monty's even happily posted me a puncture kit a week later when I realised the car was missing one

Great service.. great staff..great coffee the staff look after you while you wait for your car

Allways been good here . Please feel free to read my review on appleyards suzuki Huddersfield website .. Happy christmas Robert Smith

Great service from Monty's of Sheffield .I have had my last 5 cars from this dealership..even after shopping around always seem to come backRecently dealt with Jon, lovely man and very fair.Monty's never hard sell and give the best deal possible on both new and used cars which I have had both.Many thanks for the the service guysWould highly recommend.

Would score no points if I was able to. Disgraceful service from the service department - will not take my business to Monty’s in future & will have second thoughts about purchasing a Suzuki in future.Received a letter from Suzuki on 11 May stating my car had been recalled for ‘emergency work’. Scanned the QR code as advised & booked a morning appt for 17 May. I quickly received an email confirming receipt of the booking & information stating Suzuki Sheffield would contact me to confirm & advise of a time slot.On 12 May I had still not received a callback from Suzuki Sheffield so tried ringing several times. The phone never answered.13 May - still no callback received. Left voicemail giving my information & requesting a call to confirm the booking.15 May - still no callback! Rang again & spoke to a lady, who said it was not booked in but her colleague had a different system so he could have already booked it. She promised she would get him to ring me as soon as possible.17 May - still no callback. I rang again at mid day as the car should have been with them that day & I still had had no contact from anyone. The phone was answered on my 3rd attempt & I was told the car was still not booked in. I arranged (again) for the work to be done, this time on the morning of 19 May.18 May - took my car to Monty’s (Suzuki Sheffield) late afternoon ready for the work to be carried out the following morning. The lady I had previously spoken to informed me I would get a call when the job was completed.19 May - Work was expected to take up to 3hr so I was expecting a call around mid day. At 1.45pm I rang for an update as I’d heard nothing - no reply. Rang 11 times & left 2 voicemails before then ringing the Sales department for them to help. The lady who answered the call was to tell the Service dept to call me immediately - I received a call 10 mins later (now after 3pm) from the lady I had dropped the car with. She blamed her colleague for not informing me that my car was ready. Upon collecting the car I was given no paperwork to prove what work had been done.

We bought our Suzuki Across from Montys and we were really happy with the customer service - we shopped around many different dealerships and many different makes, and we were really impressed with Montys.

Awesome experience buying a car with no hassle or upset ,Seat cancelled our new car order due to Ukraine war we wasn’t treated very well constant updates just got longer then nothing Toyota awesome ! And we are getting our new car !