Sainsbury's Local

Very RUDE lady cashier...just today March 08,2023 at around 08:30..after paying I asked her politely I think you overcharged me She answers me that's the only thing I can put through to the till....I told her that I think you mishearing me Ma'am...then she repeated again same words before ..and she's almost shouting at me...I don't like to make a big deal I just let it go...I went to another staff member (a guy with long hair Sainsbury's need more people like him)...and explained to him what happened He apologized and helped me right away and refunded me and He apologized again...I thanks the guy appreciated for being kind and helpful... Management should look into it...this woman has an ISSUE...some customer are not like me....it could be different story what happened today....Peace to everyone

Very embarrassing experience for my wife and I being turned away from buying a bottle of Prosecco as we “smelt” of alcohol after having ONE bottle of red at the curry house next door. Hope the jobsworth cashier and manager are proud of themselves. Heros!

Really handy local store. Good selection of all the basics. Well stocked and plenty of space to move around. Staff really helpful and attentive.

Very limited selection and some things seem more expensive than a normal supermarket. Handy location as opposite Maidenhead train station. Minimal staff but it is a small store. Could do with some self service till to speed up checkout process.

I would really appreciate if a store manager could pick this up, please. I visited the store on 14th Feb at 2.45pm and was “served” by a very rude young guy. He didn’t acknowledge me at all, just scanned my items looking rather annoyed, and as soon as I tapped my card, he left the till area and walked away. I waited there a couple of minutes, as I didn’t know if the transaction was completed, then he passed by so I asked if the transaction was okay. He simply replied “yeah” and again walked away. I was horrified by his rude attitude and I don’t care if he was having a bad day or if that’s the normal way he deals with customers, but one thing for sure is that no one with such a bad attitude and appalling customer service should be behind a till or working in a customer service environment. He even didn’t give me a receipt nor he gave me the opportunity to ask for it! I am speechless.

Want to mention an employee at this branch - Ricky is always happy and always conversing with me when I pop in before or after workGreat guy!

It's just Sainsbury's Local what more do you need to know.. Lol

Special needs cashier doesn't know the differentce between a 31 year old man with a full beard/receding baldness and a 15 year old. Manager was too busy trying desperately to flirt with one of his employees to help in any constructive way. Pathetic display all round. Oh and it always smells like raw sewage too. Concerning.

They allow Deliveroo drivers to cut the queue. Poor customer service

It's a small Sainsbury's opposite the railway station in the centre of Maidenhead so is great for buying a sandwich or a pint of milk when heading to/from the station. Its never going to offer the same range as a full sized supermarket. When I visited I found the staff friendly and did not notice any funny smells. Store also had very good air con which was appreciated on the day.