Epiphany Home Care Services / Epiphany Adult Care Consultancy

I received advice from Epiphany Consultancy regarding care for my elderly mum who has dementia last year and again this year. I found them attentive and patient. They helped me understand my options and answered all my questions concisely. I would certainly recommend using Epiphany Adult care Consultancy.

Fantastic support with regards my Grandfather. Was provided with a wealth of valuable information. Highly knowledgeable with a professional service at every consultation.

Epiphany Care provided advice regarding my mother's care which was extremely helpful in ensuring she was receiving what she was entitled to.They then looked after my elderly mother who had dementia and provided an excellent service. As a nurse I was impressed with the quality of care provided and the care staff as they would always go the extra mile.They have a certified Montessori practitioner and used the Montessori for Dementia approach which encouraged my mum to do as much as she could for herself and we were overall very happy with the care they provided.

I used Epiphany service to obtain a social care package for my mother who had Dementia and additional high needs. I tried for two years battling with Herts social services to obtain some support.After Epiphany got involved they managed to get my mother a full social care package which included suitable care workers who spoke Italian. As my mothers Dementia had her falling back into her first language. This sensitivity of service and a genuine empathetic service I received was frankly above and beyond. I never suggested this but they sourced Italian speaking carers for my mother.Angelina the Director was always on hand to advise me every stressful step of the way. I was at my wits end before contacting the agency and was myself falling ill..In addition to the high level of advocacy work and consultation I received a much higher level of Direct Payments. I assumed the amount they offered was what I could obtain. With the advocacy part if the service the agency asked for an appeal and I was awarded the highest Direct Payment based on my mothers need.This was such an invaluable help as this allowed me to spend more quality time with my mother and this was invaluable to our family.An excellent agency that has a genuine human touch. Thank you especially to Angelina a rare, kind and empathetic individual.

Excellent service provided. Overall quality of care has been amazing and the montessori approach has been extremely beneficial to my grandmother!