The Groom Room Yate

Very friendly and knowledgeable staff. My dog loved his visit and is now cleaner and tidier!

On booking the groom I found that member of staff unfriendly . Made me feel a bit uneasy about how they may be with my pet.On collection after groom it was a different member of staff . They were much better . Welcoming and freindly. Gave feed back on how my pet had got on with their 1st groom.I'm choosing to use a local independent groomer for continuity of groom and good customer service.

Super friendly staff who knew exactly what to do giving my pup who hates bath time usually an adventure he'll wanna go back to. They knew exactly what to do and had great at knowlage on grooming and dog care. Can't recommend enough!!

I have an elderly dog who is not able to stand for very long. The staff at the groom room have always been helpful and mindful of her disabilities, and will even get on the floor with her. Have already recommended the groom room Yate to several people.

We booked in our 8 year old American Akita online, found an appointment for the next day for wash and dry - we were apprehensive as a few other independents had declined our booking whether because of breed or otherwise.The staff at Groom Room were excellent - our dog has never looked better!Many thanks

Booked appointment 12 weeks in advance! Arrived on day no appointment found had card to prove confirmed booking offered appointment in another 12 weeks Place is tan by rude kids!! AVOID AVOID AVOID

Very disappointed. I tried to book by phoning, left a message and asked for someone to call me back. No one did.I then had to book online. Two week wait. We have a standard poodle puppy. Standard Poodles need regular grooming every 6 to 8 weeks as their hair grows constantly. Without this regular clipping their hair can become very matted and that can bring health hazards. Whilst her hair is still long I brush her daily and trim her face and paws fortnightly myself. I do not have the equipment (table, big enough clippers etc) to do her whole coat.Only when we arrived did the girl at the Groom Room tell us that they would clip her at all until she is 6 months old. (A 3 month wait).When I left my phone message I had specifically said that she was a puppy.We have had to tackle her coat with a beard trimmer. She thought it was great fun. I'm not looking for a more responsive groomer who can help us in future.

I will certainly be back here with dog number two! Really convenient and they listened to exactly what I wanted eg. no blades to be used on his coat. Our Alaskan Malamute came home very clean and sleek having had his undercoat blown out.They were done in 1 ½ hours and he was really relaxed when I went to collect him.The only slight negative was that I didn't like the smell of the shampoo, it was very strong but faded after 4 days thankfully! He was also a bit damp up under his front legs at the top but the breed is notoriously tricky to dry.I would recommend due to the efficient service and professionalism of the staff.

Lovely friendly people, took my 4 month cockerpoo for her first puppy groom, very happy with how she looked.

My cockapoo had a smashing groom here. The team asked lots of good questions about the kind of cut required, including what activities the dog did, etc. to make sure she got the right cut. My dog was so happy when I collected her she clearly enjoyed the pamper. Staff were all friendly and clearly love what they do.