Scrivens Opticians & Hearing Care
59 Reviews
- Friday9.00 am–5.00 pm
- Saturday9.00 am–5.00 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9.00 am–5.00 pm
- Thursday9.00 am–5.00 pm
About the Business
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Contacts
Call Us
+441213542100
635 Kingstanding Rd, Kingstanding, Birmingham B44 9SU
Hours
- Friday9.00 am–5.00 pm
- Saturday9.00 am–5.00 pm
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9.00 am–5.00 pm
- Thursday9.00 am–5.00 pm
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
Recommended Reviews
CLARE WAG (Miss wag)
29.02.2024
Scrivens Opticians & Hearing Care
Friendly staff. Helpful. And thourogh. Recommended.
Martika
28.02.2024
Scrivens Opticians & Hearing Care
Had my eye test done here last week as there was a good offer on.The lady who did my eye test was extremely rude she had no idea what client care is and how to actually talk to customers.Customers always remember how you made them feel.
Kiera Deward (Deward)
26.02.2024
Scrivens Opticians & Hearing Care
If I could give no stars I wouldEmma the manager is rude talks to people like they are childrenMade 2 appointments one was called mine she checking in my daughter who 18 to then say to put my phone down and constrain on her ….hello I don’t even have an appointmentSpent £100s with this shop never again
Sheila Gibbons
16.02.2024
Scrivens Opticians & Hearing Care
The staff at Scrivens Kingstanding were very on the ball, polite and kind with both myself and husband. Their prices are a bit steep, but you pay for being looked after and cared for. I would recommend this store.
Sebontu Abdo
10.02.2024
Scrivens Opticians & Hearing Care
I have been to this opticians few times. The first 2 times I was able to pay however now I have HC2 certificate which can allow me access to the service. Unfortunately I was denied access to service just cause I’m unable to pay from my pocket very disappointed. No alternatives was provided just told to fund myself. I have prescription glasses which I unfortunately lost and they can’t replace it with HC2. Very poor service.
Jenny Tame
21.01.2024
Scrivens Opticians & Hearing Care
You're lucky you got one!On contacting scrivens to explain the hospital my husband is in had lost his hearing aids; which you had supplied him with just under 12 months ago, only to be told that they do not supply those anymore and would have to come in to be reassessed! Told them that was Impossible as he was in hospital following a stroke!!!Could they not have supplied them using his recent prescription or is that beyond reason!!! I know where I won't be going again!!!
David Smith
07.01.2024
Scrivens Opticians & Hearing Care
Typical of a chain optician. Some of the individual staff are good but the overall experience does not compare to the independent (which, sadly, has closed) that my wife and I used to go to. My glasses took ten days to come; previously, I always got them inside a week.Once I started wearing my glasses, it quickly became clear that they were not right. I went back and had a re-test but had lost confidence, so returned the glasses for a refund. That took ten days, which seemed excessive.I have now had my eyes tested elsewhere, had great service, got glasses that feel right and paid less for them.
Kevin Groutage
26.12.2023
Scrivens Opticians & Hearing Care
Had my Hearing test here today Kingstanding Branch" by Sophie who made me feel very comfortable & welcoming
Holly Loftus
25.12.2023
Scrivens Opticians & Hearing Care
I am really upset to leave this review because the staff here were absolutely lovely and I have been going here for a few years, but unfortunately after taking home my new and first pair of glasses i got off scrivens I ended up getting a painful stye on my eye. Nothing in my lifestyle has changed so unfortunately, it must’ve been caused by the glasses.I don’t want to wear them after getting the stye and I just kinda want to refund them and not risk getting another one.
Karen Reid
23.12.2023
Scrivens Opticians & Hearing Care
Would give 0 stars if I could. Just turned up for my appointment for my autistic son and they had no record of it. After having to prepare my son for this appointment and arrange my day to get back to this I was not happy and my son was confused. Staff looked at me as if they couldn't be bothered. My appointment for myself for the next day was different to what I was told as well. Also could not get the voucher emailed to me for the eye test. Rubbish. I will be going somewhere else. Do not bother going here. Was uncomfortably hot in there as well.
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Map
635 Kingstanding Rd, Kingstanding, Birmingham B44 9SU
Scrivens Opticians & Hearing Care