Chong Kwan Dental Care

I think I was probably at the front desk as long as I was in seeing the dentist himself, honestly, I stood at the reception desk for 15 minutes trying to make one other appointment . Need to speed things up there ladies. I did get an apology from Chong Kwan explaining the reason for the delay at the desk - people on sick leave etc. But the staff who were on the desk were really slow.

I haven't been to any dentist for nearly 30 years because of an irrational fear I have.When I found myself needing an extraction, and after reading the reviews I chose to go to Chong Kwan Dental Care.Absolutely amazing, made me feel very comfortable and relaxed and I never felt a thing, nothing. I think my fear of dentists has gone and I'll be keeping up with my dental care. Thank you so much.

A lovely young lady, Shin Ling Yip, what a truly superb dentist. The best dentist I have had in 45 years! So impressed, that my husband is also now a patient.

Staff are really nice but had an unfriendly appointment with David, I just felt very unwelcome. I felt a lot of the time that David just wanted me in and out and dismissed me when I wanted to ask questions or tell him where the pain was coming from. It's not a nice feeling to be ignored or dismissed when I have valid issues to raise with mistakes that were made especially when I was as polite as possible. He is very confrontational and quite rough when he's asking you questions whilst he has tools in your mouth and it feels very threatening. The last time I was in, I walked out with a panic attack and never returned. Every time I walk past the practice my heart sinks. He can be a bit of a bully which is a shame because he seemed really nice at first.

I'm going to say a pretty poor experience again after being butchered by the dentist of Baghdad a couple of years ago ( ie ) she removed the filling i recently gotit did not need replaced then she could not fix it I had to spend three more appointments with you Dave to get it fixed .I thought it was a one off this time I had to take a day off because they don't do weekends or evenings anymore ? Had my hygienist appointment at 3:20 then we I waited till 4:15 but had to leave cos my car parking was up a little common courtesy just to say they are running late I could want and extend my car parking but he didn't seem to care by the way just book another appointment yes I had to wait 9 months for this one .

Called this morning spoke to a friendly and helpful receptionist told her I was in pain told me to come in at 12.30 went down then for appointment with the dentist who explained what he was going to do from start to finish which made me feel calm and at ease he had to remove my tooth which like most people dread but I didn't feel any pain so from the call this morning and to having my tooth removed it's 5 stars all the way thanks again.

I left the practice embarrassed over asking simple questions to which I was loudly responded to with as an NHS patient you really shouldn't complain". I can understand that you are a business but that was quite shocking to me."

Nice welcome by receptionist and directed to appointment. Hygienist gave me clear info on my questions re dental plans. The receptionist very helpful on all plans available and informed onthe best way forward to complete the process.

Poor experience on 2 counts. Firstly, the female dentist I got took over 2hrs for every treatment appointment - even though they were just for 1 filling a time. This is way too long and uncomfortable such that the anaesthetic wore off!!! Secondly, I got a lengthy treatment plan for nearly £4k (despite attending check ups regularly) but when I sought a 2nd opinion this other dentist took new x-rays and said I needed only 1 filling at £90. Maybe Chong Kwan err on the side of caution for everything but seems a huge difference of opinion to me...I complained and David just fobbed me off to another of his dentists rather than review the treatment plan himself. I also noted he did the age old trick of having me perch down on the dental chair while he stood over me for our chat. A bullying tactic if ever there was one. Was late to see me and as quick as he could get me out. Never looked at my teeth for himself, ie take ownership.From my own experience I could never recommend this dental practice.

They are amazing, polite and when you are in need of care they are not going to disappoint.Sure you need to stick to soft food and no sugar drinks for a bit after dental work but that's called DENTAL CARE which is what they are trying to educate you on.The reminder calls about my appointments have been a god send during stressful weeks which can lead a person forgetful.Mr Kwan is beyond amazing.