Huyton Post Office

Absolutely amazing customer service, I wouldn’t go anywhere else, bob and Jane are especially exceptional and are always going above and beyond to help anyone, always happy and friendly and very helpful this shop would be lost without them, thank you for always giving me excellent service all year round and posting all my parcels out each day xxxx

Older man who works behind the counter is a thorough gentleman, wonderful customer service skills, couldn't fault him. However on my visit today, was served my a very unpleasant female with no customer service skills whatsoever. Very rude and abrupt in manner. No please or thank you, just threw receipt at me. Will avoid using this post office again and will use Longview. Staff much more pleasant and helpful.

It’s improved this post office 1st class postal clerk who’s always helpful & more importantly knowledgeable.

The eastern european lady seemed not to understand my simple request about international postage and was growing increasingly exasperated as I asked her to clarify her vague responses. In the end it was too much trouble for her to assist a customer rather than process a sale, and when I advised i would take my query to another post office as she was unable/unwilling to assist, she gesticulated wildly to her colleague and stated that her computer system was not intended to be used for searching for pricing and dimensions for international postage as I was asking. Overall a very negative experience.I must also comment that if you have a large winding queue in the shop and a staff member wandering seemingly aimlessly around the staff area of the counter rather than serve, you invite much of the frustration and displeasure that I've often seen channeled in the shop.

Very good experience every time all the staff are friendly helpfully and knowledgeable and have helped my business grow

Excellent customer services especially from Bob amd Jane who are very friendly and helpful.

After looking on Internet that this post office did this service,I went to renew my driving licence only to be told system down. Went to prescot were staff were so helpful sorted licence. Man behind counter told me other customers had said this about Huyton yet they use same system as Prescot which was up and running. Think they just couldn't be bothered. Only took minutes.

Best post office I've ever visited. Staff is very frinedly and always keen to help customers.

Bob was so helpful and efficient when completing my passport application ,I also received it in 10 days, which is very quick,Thank you for your great customer service.