Ivor Thomas Funerals Ltd

Mark and his team were simply amazing. Nothing was too much trouble and his patience with our requests and organisation was over and above. They helped us every step along the way including assisting people who were lost on the way to the Crem! The service was exactly as we wanted and was a complete celebration of my dad's life and exactly as we wanted it to be. We can't thank him and his team enough.

Mark was brilliant, when we first met him to arrange mums funeral we instantly knew that the funeral company was right for us.Family run experienced business nothing too much trouble everything thing arranged to take the stress out of what is a very difficult time. The most thoughtful task was they laid mum on a lavender pillow, brings a tear to my eye thinking of it.I can thoroughly recommend them, you will be in safe hands.

I can highly recommend Ivor Thomas Funerals for their recent exceptional support and assistance during a recent bereavement. Every member of the team we spoke to provided us with a high level of professionalism , steadfast care and guidance throughout the whole journey. I can highly recommend them, if you want the best service this is the place to go. Thank you all.

Excellent service from everyone at Ivor Thomas Funerals. They explained every aspect clearly including pricing, offered guidence with things we hadn't thought about and listened to our wishes. They also supplied the funeral flowers which were beautiful.They were empathetic, compassionate and patient with us throughout the whole process.I would highly recommend them

I honestly can’t recommend Ivor Thomas Funerals enough. From start to finish they dealt with us with respect, compassion and empathy. They genuinely cared about our well-being and were always more than happy to be flexible to suit our needs. Incredibly kind and friendly and great at communicating. Whenever they referred to mum, who passed earlier this year, they were again incredibly respectful and mindful in the way they approached the discussion. They went above and beyond and my family and me are extremely grateful to Ivor Thomas Funerals for the excellent service they gave us and my mum.

Losing our Mum was a traumatic time and all four of us, her children, felt bereft and at a loss. The funeral and its planning was something we all dreaded, however, Ivor Thomas funerals made the whole procedure as painless as possible.Straight from the first phone enquiry I could tell they had our best interests at heart and nothing was too much trouble. We were carefully and respectfully guided through the funeral plans , there was no hard selling, it was all done incredibly professionally. At our initial meeting with Mark, we entered the office nervously, we were immediately put at ease and we left at the end of the meeting as happy a family as we could be, under the circumstances. We could see they were approachable, they knew their job, and most of all they cared.The options and the pricing was also very well explained and very clear and it was also very affordable.On the funeral day everything was perfect, thanks to the planning and the communication we had with the team. Any changes we had made from the initial meeting were all dealt with as if nothing was too much trouble, they obviously and genuinely just wanted to get it the way we wanted and indeed everything happened as it should— it was respectful, efficient, beautiful , lovely flowers, smartly turned out, all so well organised. Mum would have been so pleased.I hope I do not get involved with too many funerals, but if I do I would have no hesitation in going straight to Ivor Thomas Funerals….I couldn’t recommend them enough, everything was perfect.

I am so glad I found Ivor Thomas funerals. At a time when stepping up to the role of events planner is simply beyond reason, being steeped in grief, disbelief and exhaustion, knowing what to do next and how to do so, and how to do so in the best way possible for your loved ones memory, is one of life's greatest challenges. Just feeding yourself and responding to the umpteen demands from other loved ones awaiting updates is almost impossible.Without an existing funeral plan for my loved one, I was feeling my way around in the dark, whilst also conscious that my father would require very specific rites and treatment which might be tricky to accommodate.I looked around at funeral homes and received cursory quotes from others, but Mark spoke to me like a human bereaved, and elicited my needs in a straightforward but compassionate way. No question or requirement was too difficult, and honestly I'm sure we were quite unusual!For shorthand explanation and to help people searching for a similarly open-minded funeral directors in South Wales, I was looking for a funeral home which could accommodate the needs of the more, lets say pagan" variety. This is not their espoused niche

The most wonderful funeral director who was extremely kind to my mum when she was struggling to plan my uncle’s Cardiff funeral from Essex.They couldn’t have been more kind, helpful, personable, professional (and good humoured). And they went above and beyond for us. Thanks so much.

I've never had to arrange a funeral before and didn't know where to start but I couldn't recommend Ivor Thomas Funerals enough to anyone. I'd rang a few companies to research and get quotes. After speaking to Marc on the phone, he really put my mind at ease about the whole process and guided me through step by step how the service and buriel would be planned. I instantly felt trust in the company and most importantly, Marc and his team wanted to do what was best for our family. The whole team were really compassionate and understanding throughout every step of the way. I must have called the team around 30-40 times during the weeks leading to my father's funeral. There was never a silly question and I felt comfortable in asking about the finer details of the service, the small things that really matter to you and make a huge difference! Again, Marc and the team were always at hand to help plan the service even to the point of making some changes a couple of days before the service. No job was ever too big or ever too much hassle for the team. The priority was always to ensure that service was how we wanted it to be! The cost of the service was also extremely competitive and the team never once put any pressure on us to upgrade any aspect of the service! I cannot thank Ivor Thomas Funerals enough for the help and planning of my father's funeral! If, like me, you're unsure of where to start during this difficult time, don't hesitate to give this company a call! Thanks again to everyone at Ivor Thomas Funerals!

Mark and his team went above and beyond to deliver us exactly what we requested for my son’s funeral. Their kindness, respect, empathy and advice helped us tremendously and we cannot express enough our gratitude and thanks for such a sad, but wonderful experience using Ivor Thomas Funerals Ltd. Will recommend them every time. Superb service from the whole team. Our grateful thanks also to Mark’s mother who delivered the most beautiful flower display for my son’s coffin. The flowers were beyond our expectations. Highly recommend Ivor Thomas Funerals Ltd.