Royal Carpets & Wood Floor

Excellent prices, friendly staff and fitted very well and very quickly.Highly recommend.

The best carpet shop in Peterborough hand down! I remember entering this shop with no hope because every other carpet shop were so unhelpful with terrible customer service. However the staff at royal carpet were so welcoming and willing to help. One staff that stood out for me was Oudrone. She was super helpful, took her time assisting me, no rush at all even when other customers were there. She’s the reason I bought all my flooring with them! Great sales lady! Knows her carpets and flooring. They floored my whole house including bathroom. lovely LVT and carpet. The fitter was Steve. He did an amazing job and was very polite and willing to answer any questions that I had. They definitely treated me like royal. I highly recommend them.

Saw this carpet shop from the main road so decided to give it a try as we needed carpet quickly. Lots of carpet (and vinyl if you need it) at prices to suit every budget. Very helpful staff, cut the carpet, folded it and carried it out to the car for us. Will not hesitate to make this our next call for carpet or vinyl. Great store, thank you.

Had carpet and underlay fitted, after fitting the carpet was misshaped and stretched in the middle of the room, was told it will correct itself and hasn't. After going back into there showroom, the lady I spoke to wasn't approachable and was very rude when I expressed my complaint. After loads of emails sent with no reply and being spoken to very rudely, I won't be recommending this company. Zero customer service skills.

Can't fault anything, from service to fitting everything was great. Friendly team, great prices and quick quality fitting.

Great experience with down to earth, friendly and helpful staff. I went too carpetwrong down the road and was quoted £613, royal carpet quoted £245.Brian and Dan did a great job in listening to my needs with out any pointless, aggressive and sneaky upselling. I will definitely be returning.

Can only recommend Royal Carpets, after a disappointing quote from a prior flooring place that got changed drastically for our new build we were recommended to check out Royal Carpets.Safe to say they did not disappoint, not only was Brian very helpful in store and giving us the estimates and advice but Steve fitted the flooring for the whole house within 1 1/2 days by himself and did a fantastic job. Can only recommend them to anyone!

We've been to many carpet stores in Pboro, looking at all sorts of carpets and nobody gave us any advice on the carpet we wanted to buy (we wanted super soft and fluffy"). Royal carpets store assistant (or owner

From start to finish Royal carpets were amazing. Chris was incredibly helpful from the second I walked into the shop, I was surprised to find out it wasn't his business, as he was very passionate about his job, He made everything so easy. I would definitely recommend this company, the lads that fitted the carpet and laminate were excellent. Thank you very much.

I had my whole house carpeted and vinyl fitted to kitchen/diner and bathrooms. I honestly cannot fault this Company. Excellent Customer Service and very friendly and helpful. The prices are very reasonable too. Will definitely be using this company again.Definitely recommend them