The Bike Shop Greenford

Brought my bike in back gear was broken 15 mins and was fixed good price as well

Thank you so much for sorting out my brakes today. Appreciate it :)

Pleasant experience as always. I find the technician quite charming. This is the third time he has fixed one of my electric scooters in the last 9 years. This time he put some new brake pads in. Polite conversation, work done in 20 minutes and a good price! Another customer came in and asked for a service, I liked that the technician was honest and said there wasn't anything particularly wrong with the customers bicycle just a bit squeaky. The customer seemed unsure but the technician was upfront and told him he could look at it but the customer would be charged by the hour and that it was up to him if he wanted to spend that money or take his advice to leave it to sort itself out. I liked that a lot. Saving a customer money when he could've just been money hungry like a lot of other companies, taken the money and messed him about for no reason. He didn't. Great service.

These guys have fixed numerous issues that I have had with my bike including problems with gears, brakes and tyre punctures at very short notice. It is great that they are open late so I have been able to get my bike quickly sorted after work. They always explain what the issue is and the prices are very reasonable. Excellent customer service. The best bike shop in town!

I searched best bike shops in West London and Greenford came up as one of the top ranked.I must say they were outstanding. Very personable friendly staff who had extensive knowledge. I told them of a little niggle my bike had, which prior bike shops were unable to located. After a short cycle the chap figured out the issue.Cost is very reasonable and it's clear that they arnt there to rip you off. They walk you around the bike and show you what needs replacing.Ontop of the cost of my bike repairs, they also threw in a number of free extras!Above and beyond. 5+* highly recommend.

Rude and unhelpful staff. Some day I wanted to leave the bike for service to fix some things in my bike. They wanted to fix extra things. I didn't want to so they refused to fix only what I wanted so I have resigned from the service. Another time I asked about pumping up the wheel, one of the guy agreed then another worker came out from the back office and didn't let me pump up the wheel. I don't recommend this store or service.

Very unfriendly. Tried to explain what was wrong with the bike but before I could he had put it on the rack to repair. So I was pointing out the things that needed to be done to my bike and was told to 'get out of the workshop so I can see what needs doing'... he was done with the bike after about 10 mins and I saw that the things I was going to tell him to fix, were not fixed. How about listening to what your customers have to say, seeing as its their bike, instead of letting your ego get in the way? Would not recommend, terrible customer service.

The shop is nice and cleanThe guys working there are very polite and honest about costs for repair and parts.Literally they have proved by taking a video of the whole repair process.I'm really impressedHighly recommendedThank you guys

Great expertise and help, these guys refurb’d my childhood ITALA racing bike, they had to delve deep into their old pre metric toolboxes to get the old spanners and ratchets to get it roadworthy again. Not to mention the elbow grease for the chrome parts! Great shop with lots of choice and a ‘get you back on the street quick’ mentality.