Village Gym Glasgow

Jacuzzi broke, body composition machine gone again, showers leaking into the corridors and stinking the place up. Surprisingly the steam room hasn't broke in a while... will update if fixed but you may as well go to Nuffield up the road.

Been a member of this gym for years. However, lately the place has been going downhill. Water fountains not working, body composition machine broken twice in the last few months, only half the showers are working, changing rooms are pretty dirty usually too.It's not a cheap gym so all of these problems should not exist.

This gym is a scam tbh. 90 day cancellation period. So expect to pay 3 months over when you want to leave. Most things are broken. Treadmill stopped mid run a few times and almost sent me flying. Join a pure gym or even Nuffield. Far superior to the Village gym scam

I've been a member for about a year or so and it's starting to remind me of when I was a member at the Glasgow club public gyms.. and also reminds me when and why I decided to join a more expensive private gym. The changing rooms are filthy. I had to call a manager through last week as I briefly stepped the floor to step on a massive long toenail. Ffs.. boke! There were plasters, empty bottles and loads of soaked through blue roll. Probably other members had tried to dry the floor which is always insanely wet.Maybe this reflects on the non-existant cleaning staff or the very young clientele who probably get their mums to clean up after them.Every shower cubicle is filled with empty bottles, plasters and general detritus. Seems like it's never cleaned.I use flip flops every visit now because the same plasters lie on the floor for days.The changing rooms are always crowded too. It feels like someone is always right next to you so you have to shuffle up and move your stuff so they can use the wee benches.I do like the jacuzzi and steam room/sauna, it's just a shame I have to use the minging changing rooms.Private gym prices for public gym standards. Just join glasgow club..

Management is horrible and nasty in there (Neil)! Facilities are constantly closed, the pool and hot tub are filthy, lots of equipment is often broken. The club is unreachable by phone to check if anything has finally opened, and when you get there it turns out you came for nothing and can't use what you wanted to use. All they care about is getting new memberships! Jacuzzi has now been off for about 8 weeks. I also live about 30 mins away from the village and i came into the gym last week and i was told it was shut the gym and pool as they had short staff. There is ALWAYS something wrong in there. Don't recommend this place! Also the changing room is filthy, it’s disgusting Neil refuses to clean the changing room.

Jacuzzi tub has not been working for three months no information when it will be fixed?.Showers not repaired properly and the sauna is not hot.Also the toilets are mostly in a bad way basically not getting cleaned out enough.The gym running machines always dusty and unclean.There doesn't seem to be a regular cleaning program in the gym as most of the machines are dirty and dusty most of the time.Never seen anyone wipe down the gym equipment ever.Hence the reasons why I have given this place a on Star.Just using gym and health center until my contract finishes.

I've been in many swimming pools across England and Scotland, but this is the first one where they not only made the rules but also they keep them alive. Thanks to this, that place is very clean, and you can feel comfortable about hygiene. The stuff is friendly and polite, especially Natasza at reception provided excellent customer experience. 10 stars for her. Thank you very much, and see you again soon.

Great pool sauna steam room but spoiled by anomaly of men with underwear below their swim shorts. Perhaps a gym habit, perhaps supposed to be cool, it’s such a bad look

I signed up for a membership at the Village Gym earlier this year, but have had an extremely frustrating experience trying to cancel when I moved away from the area.I followed the proper cancellation procedure by notifying the front desk staff twice within the 90 day termination policy. Despite multiple cancellation requests, I never received confirmation that my membership was actually cancelled. Following up with the customer service email, I was told I was no longer a member.Two months after moving away, I was charged again by the gym. When I contacted them, they claimed I was still a member, and their previous email was referring to 'my old membership' (this is despite explicitly telling them the membership details) and not the one I had explicitly asked to cancel three separate times. The gym continued to pursue me for additional payment even though I had honoured their cancellation terms.Unfortunately, the poor customer service and difficult cancellation process have soured what was initially a positive experience with the Village Gym. The facilities themselves are nice, but the staff seem unable to handle membership cancellations properly. I would not recommend joining this gym if there's any chance you may need to cancel your membership in the future.Despite multiple attempts on my end to cancel appropriately, I was ignored and still charged improperly. This has caused me nothing but trouble and hassle. I'm extremely disappointed with the customer service and cancellation process at the Village Gym. I would recommend finding a gym with more responsive and organised management.

I recently joined this gym with high expectations, but unfortunately, it has been disappointing. During peak times, there are long queues for machines, and the water fountains don't work. The men's changing rooms are filthy, indicating a possible staff reduction. Even the scales for weighing yourself are broken and unclean. Moreover, the weekend deals attract a crowd, making the sauna and steam room overcrowded. I would caution others to avoid making the same mistake and hope for better management to improve the gym's potential.