Hay Deli
85 Reviews
$$$$
- Friday9:30 AM–5 PM
- Saturday9:30 AM–5 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
About the Business
Home | Hay Deli |
Contacts
Website
Call Us
+441497820708
41 Lion St, Hay-on-Wye, Hereford HR3 5AA
Hours
- Friday9:30 AM–5 PM
- Saturday9:30 AM–5 PM
- SundayClosed
- Monday9:30 AM–5 PM
- Tuesday9:30 AM–5 PM
- Wednesday9:30 AM–5 PM
- Thursday9:30 AM–5 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Dine-in
Recommended Reviews
Hannah Matthews
10.03.2024
Hay Deli
Incredibly rude gentleman, couldn't have made us feel less welcome. Didn't uncover fridge sections for us, wouldn't get cold cider for us but did tell us he had some. Took issue with us parking out front, despite being in a designated parking space. Absolutely awful, I regret that we went through with our purchase. Genuinely upsetting experience. Wouldn't recommend.
Martyn Dix
27.02.2024
Hay Deli
Hardly got through the door before a rude man demanded we put on masks! This guy seriously needs to learn some customer service techniques! One of us is exempt anyway. We walked straight back out. My guess is this is the owner, I hope his turnover can afford ours (& the others on here) loss of custom! Advise you avoid. Would give 0 stars.
katie chetwood
17.02.2024
Hay Deli
I have a mask exemption and was stopped at the door by the male owner, who said I was unable to come in due to this. I explained I had an exemption, but he was adamant I was not crossing over his threshold. This is discrimination and self-policing. I was disgusted by not only is very rude and offhand demeanour, but the fact he felt this was OK. The other staff are lovely in the deli, and always helpful and understanding. I will not shop here again as I won't be treated like this.
Georgia Firth
10.02.2024
Hay Deli
Thank you so much to Derek for getting us the missing item from our food delivery. Really went above and beyond, quality of the food is amazing
Mia Fernandez
03.02.2024
Hay Deli
Found everything we needed here during our 1 week holiday nearby.
Rebecca Rea
17.01.2024
Hay Deli
Lovely friendly staff happy to serve me from the door as I had the dog with me.Lady and Scottish chap both very knowledgeable of local produce and I will definitely be back as the selection of goods in the shop look amazing
Alison Wonderland
16.01.2024
Hay Deli
The male boss has made me feel very unwelcome. I have medical mask exemption and was told I had to be served outside? Is this not disability discrimination Sir! Also I like to see what I am buying as some times there are cheaper options..how many people can stand outside a shop and know exactly what they want from the doorway. All the other staff are amazing..maybe they should cooperatively buy the shop off the idiot and run it more through the community. We help each other out with disabilities in our community..not exclude!
Owen Newton
11.01.2024
Hay Deli
I can’t recommend this place enough. The food and drink sold here is fantastic and the staff are so friendly and helpful. I was overcharged on one of my trips (not that I realised), but the owner found me in the market a few days later and gave me a refund. I was flabbergasted. It’s not often you find that kind of service or honesty.
Gordon L
04.01.2024
Hay Deli
Rudest shopkeeeper I’ve ever met. Scottish guy with a chip on his shoulder the size of the stone of scone. I’m staying for a week, went in to spend a bit of money (support the local economy and all) and won’t be returning. The blokes a patronising, rude bell end.
Amanda Hull
19.12.2023
Hay Deli
Fab little quirky shop. I'm looking forward to a lovely meal and delicious wine
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Map
41 Lion St, Hay-on-Wye, Hereford HR3 5AA
Hay Deli