Landmark Estates

I rented a 2 bed room flat in Barking through Landmark estates. The apartment itself is nice, spacious and modern. It has digital controls for showers and taps, heated mirrors, etc.. But, neither the landlord nor this agency has any clue on the maintenance of those digital stuff. Each time a digital tap/shower malfunctioned, they went radio silent.. They were lost and had no idea on how to fix them. They took 6 months to fix the issues in bathrooms after I gave them the leads about plumbers who can fix them. They showed no remorse, I had to pay full rent even though the bathrooms were partially operational for 6 months (I was dumb to be honest). When moving out they wanted to charge me for cleaning (even though I cleaned it), when I requested them to waive off those charges as the bathrooms were not fully operational for 6 months, they refused to waive them off citing landlord has not agreed.Also these people have taken nearly 45 days to release my tenancy deposit, that too after a thousand follow ups through phone calls and emails.Bottom line, they are not the worst, but not so great too, like many estate agencies, they are money focussed and will do everything to keep their landlords happy, dont give a flying fpuck to tenants.

Juned Ahmed couldn’t do enough for my dad during a difficult time selling the family home as my mum had to go into a nursing home. He was kind and considerate throughout the whole process and went above & beyond. Thank you. Would highly recommend. Very efficient and honest.

It was our pleasure to have Juned Ahmed as our Lettings Consultant. He was extremely professional while assisting us in finding our new home in London. Not only that he provided all the necessary information about the apartment, but he even went an extra mile for us by fitting another not pre-booked viewing into his busy schedule as he knew how important that was since we traveled all the way from Birmingham to find a new place in London. We are very grateful for all his support.

I have had the most positive, easy and stress free experience with Landmark Estates. My estate agent Jay Ahmed has been just wonderful. He couldn’t have been more helpful, friendly and professional and has made my move to my new home as easy and enjoyable as could be. His communication has been perfect. So grateful for his help and I would recommend him to anyone looking for a home.

We had a great experience buying our first flat with Landmark Estates. Jay Ahmed was a fantastic estate agent and went above and beyond every step of the way to find out all of the information we requested and make arrangements for us. Super responsive, professional and reliable estate agent I would recommend to any friend :)

By far the smoothest experience I ever had when it comes to looking for a place to rent & sorting out all the paperwork. Olivia is very professional and helpful. The whole experience wrapped up with a welcome package after we moved in, which was a sweet cherry on top.

Landmark have been the worst letting agents I've ever had the displeasure of renting with. The 1-bed flat we rented (for £1320, no less) could have been stunning if they'd bother to have taken care of it. Double glazing on a beautiful french door was compromised which they refused to fix, after a full year of emailing them to chase them and warning them this would lead to mould in the property, they wouldn't even send round a glazier (refusing to do structural repairs is illegal under housing law). Josh, when I told him there was a draft during a cold winter and energy crisis, sarcastically said ooh

Had a very positive experience with Landmark Estates last year. Joshua was my estate agent and he was very professional and proactive throughout the process, helping move things along when other parties (especially solicitors) are dragging their feet. Would highly recommend him.

Never in my 11 years of renting have I met a letting agents who holds such contempt for its tenants. Utterly incompotent to boot - would warn any landlord or tenant considering doing business with this sad excuse for an estate agents.Repairs: we requested a window to be fixed for the full 12 months of our tenancy. The sealing had gone, causing damp and leading to mould - as we pointed out to them within the first week of the tenancy. They of course did nothing but offer empty platitudes and typically tried to charge us for the cleaning of said mould when the tenancy ended. They were not successfulUnprofessionalism: 1 month before the end of our tenancy, we were told we had to leave the property at the end of our 12 month fixed contract - we wished to stay on for a couple of extra months but they declined. This is fair enough.What is not fair enough, is the day before we move out - we ask about the moving out procedure and that same pathetic excuse for a manager told us we had not given notice, despite him telling us we had to move out 1 month prior. He then claims that we misunderstood him telling us explicitly that he would make sure our tenancy would come to an end.He then began to try and intimidate us with his infantile understanding of the letting contract. As you can imagine, he was woefully wrong. Our tenancy ended on time, the landlord was left with an empty property and we got our full deposit back.

Super friendly, professional and overall excellent service. I'd highly recommend Landmark Estates to any landlord or tenant.