Bowker Motor Group

Excellent service from the initial email video reply to the car delivery. Never faltered in meeting my expectations. Honest and a pleasure to deal with

Just a follow up review, we purchased our car, and the whole experience was very smooth, Simon the salesman went through all the hand over, with us and made the whole process of buying the car a stress free process, we can't thank him enough, and we would highly recommend buying a car from this dealership, a total credit to the mini brand, thanks from us both

Bad experience here. Poor customer service, poor service. All they do is charge extortionate amounts for what they would call a “job” and don’t even do the job right. They're very good at taking your car/issues in but once they’ve got it they do not care what happens. Only there for the pay they can’t even put in the minimum efforts to do a job. Don’t take your car here they will hold it hostage for longer than they’ll let on and you will come out with more issues than when you started, not to mention a lot of money out of your pocket. Couldn’t recommend to anyone.

Closest word I can think of to describe this branch is fraudulent.I came to the Porsche garage in Preston last year, after seeing the 718 I wanted online. I travelled to Preston to view the car, but it hadn’t arrived and the salesman I spoke with didn’t even know the car was going to be available. Easiest sale of his life. I knew I wasn’t going to be able to negotiate any discount off the car given the market, so I asked for 3 years Servicing. Hoping for at least 1 years service. The salesman said “I can give you 2 years servicing and I’ll throw in an extra key ring.”I put the deposit down on the car, and was just going through the Porsche finance process. I had a better residual value from my own finance broker, but I gave Porsche Preston the chance to look at other options. They couldn’t beat it, but the salesperson brought in the finance partner/manager to discuss with me. He said he couldn’t beat it but would give me 2 years service. I told him I’d already negotiated that with the sales person. He then agreed to include my road tax.Fast forward 12 months, I received an email saying my service was due. I booked a date in the diary in the near future with the service team. To my surprise the email confirmation about my booking had an extremely large cost for the service. I was expecting it to be £0. I called up and explained I had 2 free services. I was asked who the salesperson was that sold me the car, then I was put on hold. I was then told I would get a call back from the manager as the salesperson no longer worked there.I received a call shortly after by the manager. I explained that I had 2 services included and told him who the sales person was. He then explained the sales person was no longer with the business. I said that’s fine, because it was also confirmed by the finance business partner. Guess what! He also is no longer with the business. They have both moved to the Middle East with immediate effect.I then had an extremely rude and patronizing tone from the manager. It came across as if I made the whole thing up. I explained that I bought the car above market value, and the deciding factor was the services included.I have been away for the last couple months with work. I asked the manager to look further into this, and I have heard nothing back. I also have spoken to the receptionist and the service team and still have heard nothing.Very big coincidence the 2 individuals from Porsche Preston who agreed the 2 services, are now no longer with the business….

Fantastic service, very patient as it took me awhile to get all the different models and trims in my head , I would reccomend them to anybody

Great service from bowker BMW Preston in particular from Alison.

Having spent 3 years enduring appalling service a Audi Preston, the service at Bowkers was such a contrast, professional, friendly and customer focused. A huge thank you to Katrina for help over the last 2 days.

Brilliant.Not used Bowker before, but definitely will again.The buying experience and service from Simon and Kennie was exceptional - a good deal, negotiated quickly and with integrity. Traded in too and that was completely hassle free.Car was exactly as advertised and spotlessly clean.Would recommend, no question.

I took my car for an oil change with a short notice. They also did a health check and filled up the screen wash fluid free of charge. I am very pleased with their service.